Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India Limited V/S Hardeep Sharma

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate Sh. Rajiv Panwar

Respondant Advocate

Case Number: 305

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Date of Filing: 13-05-2022

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Date of Upload: 22-03-2023

Delhi

AMAZON INDIA V/S VISHNUKASHYAP

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate DIVYA VERMA

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 61/21IN THE MATTERS OF:-VISHNU KASHYAP ……COMPLAINANTVERSUSAMAZON ……OPPOSITE PARTYCoram:SONICA MEHROTRA (PRESIDENT)RICHA JINDA...

Case Number: 21

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Date of Filing: 22-01-2021

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Date of Upload: 22-03-2023

Himachal Pradesh

Amazon India V/S Devender Kumar

Amazon   Amazon  

Court Name: Solan

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 7

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Date of Filing: 10-03-2022

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Date of Upload: 20-03-2023

Himachal Pradesh

Amazon Seller V/S Archana Biswas

Amazon   Amazon  

Court Name: Solan

Appelant Advocate Sh. Rakesh Thakur

Respondant Advocate

Case Number: 200

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Date of Filing: 06-09-2022

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Date of Upload: 20-03-2023

Telangana

Amazon Seller Services Private Ltd., Rep. by its Manager, V/S K.Shiva Kumar, S/o K.Venkat Swamy, Age 25 years, Occ: Pvt. employee,

Amazon   Amazon  

Court Name: Mahbubnagar

Appelant Advocate Sri K.Nagesh Kumar

Respondant Advocate Sri Gotur Venugopal

Case Number: 9

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Date of Filing: 25-01-2021

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Date of Upload: 04-04-2023

Delhi

AMAZON SELLER SERVICES PRIVATE LIMITED V/S VINOD KUMAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

...

Case Number: 68

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Date of Filing: 17-08-2021

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Date of Upload: 15-03-2023

Delhi

AMAZON V/S CHANDRA PRAKASH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 243/2019IN THE MATTERS OF:-Chandra Prakash ……COMPLAINANTVERSUSAmazon ……OPPOSITE PARTY Coram:SONICA MEHROTRA (PRESIDENT)RICHA JI...

Case Number: 19

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Date of Filing: 14-05-2019

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Date of Upload: 25-03-2023

Gujarat

1) Amazon India (2) M S treding V/S Mistri Dinesh Gopalbhai

Amazon   Amazon  

Court Name: Gandhinagar

Appelant Advocate Self

Respondant Advocate 1) A A Prajapati

Case Number: 224

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Date of Filing: 06-09-2022

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Date of Upload: 10-03-2023

Bihar

Amazon 28 India & Another, V/S Rupesh Kumar,

Amazon   Amazon  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 271

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Date of Filing: 21-09-2021

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Date of Upload: 10-04-2023

Karnataka

Amazon Retail India Private Limited & Others V/S Souhardh Patel Y.S

Amazon   Amazon  

Court Name: Shimoga

Appelant Advocate In person

Respondant Advocate Suresh D. Shanthaveri

Case Number: 35

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Date of Filing: 27-04-2022

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Date of Upload: 14-03-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.