Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Punjab

Amazon Seller Services Private Limited V/S Shanky Manchanda

Amazon   Amazon  

Court Name: Moga

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAExecution Application No. EA/10/2023( Date of Filing : 07 Feb 2023 )InComplaint Case No. CC/55/20221. Shanky ManchandaS/o Sh. Ashok Kumar Manchanda, R/o H.No.169, St.n...

Case Number: 10

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Date of Filing: 07-02-2023

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Date of Upload: 13-05-2023

Delhi

AMAZON V/S PANKAJ

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 789/2015IN THE MATTERS OF:-Pankaj Arora ……COMPLAINANTVERSUSAmazon ……OPPOSITE PARTYCoram:SONICA MEHROTRA (PRESIDENT)RICHA JINDA...

Case Number: 15

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Date of Filing: 18-11-2015

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Date of Upload: 02-05-2023

Madhya Pradesh

Amazon India V/S prabhat kiran

Amazon   Amazon  

Court Name: Bhopal-II

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 17-12-2019

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Date of Upload: 10-05-2023

Gujarat

AMAZON COMPANY V/S TEJUBHA SAJUBHA JADEJA

Amazon   Amazon  

Court Name: Jamnagar

Appelant Advocate K H THAKAR

Respondant Advocate

Case Number: 22

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Date of Filing: 05-05-2022

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Date of Upload: 29-04-2023

Maharashtra

CHIEF EXECUTIVE OFFICER (CEO), AMAZON SELLER SERVICE PRIVATE LIMITED. V/S MR. P. CHANDRASEKARAN

Amazon   Amazon  

Court Name: Additional DCF, Thane

Appelant Advocate in person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, THANE ADDITIONALRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Execution Application No. EA/22/96( Date of Filing : 19 Oct 2022 )InComplaint Case No. CC/18/1981. MR. P. CHANDRASEKAR...

Case Number: 22

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Date of Filing: 19-10-2022

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Date of Upload: 27-04-2023

Gujarat

1)Samsung India Electronics Pvt.Ltd(2) Amazon India Registered Office(3)Samsung Service Center V/S Nimesh Vinodbhai Soni

Amazon   Amazon  

Court Name: Valsad

Appelant Advocate Pratibha Parmar

Respondant Advocate Keyur Balsara-1-3/M.F.Tai-2

Case Number: 21

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Date of Filing: 31-08-2021

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Date of Upload: 25-04-2023

Delhi

AMAZON V/S AMIT KUMAR

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 17/2019 IN THE MATTERS OF:-Amit Kumar ……COMPLAINANTVERSUSAmazon & Anr. ……OPPOSITE PARTY Coram:SONICA MEHROTRA (PRESIDE...

Case Number: 17

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Date of Filing: 06-01-2017

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Date of Upload: 06-05-2023

Gujarat

Amazon India V/S Arjunbhai (Bhavesh) Tarachand Ajwani

Amazon   Amazon  

Court Name: Junagadh

Appelant Advocate J M Dewani

Respondant Advocate B P Mehta

Case Number: 121

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Date of Filing: 19-10-2022

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Date of Upload: 25-04-2023

Gujarat

Amazon Seller Service Private Limited V/S Mr. Chirag M. Gusani

Amazon   Amazon  

Court Name: Rajkot Addl

Appelant Advocate Party In Person

Respondant Advocate A. Trivedi

Case Number: 21

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Date of Filing: 17-12-2021

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Date of Upload: 27-04-2023

Andhra Pradesh

1. Amazon Seller Services Private Ltd, represented by its Country Head V/S Babulu Gangisetty

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Babulu Gangisetty(PIP)

Respondant Advocate M/s. M. Satyanarayana R1,

Case Number: 4

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Date of Filing: 06-04-2022

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Date of Upload: 09-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.