Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon V/S Vikas Stylo

Amazon  

Court Name: Fatehabad

Appelant Advocate Sanjeev Rang

Respondant Advocate

Case Number: 85

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Date of Filing: 27-04-2023

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Date of Upload: 12-05-2023

Haryana

Amazon V/S Vikas Stylo

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Sanjeev Rang

Respondant Advocate

Case Number: 84

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Date of Filing: 27-04-2023

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Date of Upload: 12-05-2023

Haryana

Amazon V/S Naveen Kumar

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Sanjeev Rang

Respondant Advocate

Case Number: 83

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Date of Filing: 27-04-2023

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Date of Upload: 12-05-2023

Bihar

AMAZON SHOPING V/S KRISHNA KUMAR

Amazon   Amazon  

Court Name: Saharsa

Appelant Advocate SELF

Respondant Advocate

Case Number: 145

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Date of Filing: 17-12-2022

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Date of Upload: 22-05-2023

West Bengal

Amazon India Limited V/S Utsav Mukherjee, S/o- Sri Snehamoy Mukherjee

Amazon   Amazon  

Court Name: Rajarhat

Appelant Advocate Mr. Kartick Mishra

Respondant Advocate

Additional District Consumer Disputes Redressal Commission, Rajarhat (New Town )Kreta Suraksha Bhavan,Rajarhat(New Town),2nd FloorPremises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161Complaint Case No. CC/130/2023( Date of Filing : 18 Apr 2023 )1. Ut...

Case Number: 130

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Date of Filing: 18-04-2023

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Date of Upload: 11-05-2023

Andhra Pradesh

The Authorised Signatory, M/s. Amazon India PVt. Ltd., V/S Rajala Venkata Rami Reddy

Amazon   Amazon  

Court Name: Krishna at Vijaywada

Appelant Advocate P.L.Prabhakar

Respondant Advocate

Case Number: 24

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Date of Filing: 27-01-2022

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Date of Upload: 12-05-2023

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S JAGJIT SINGH BAMRAH

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/290/2019( Date of Filing : 11 Apr 2019 )1. JAGJIT SINGH BAMRAHS/O LATE SH. DASONDA SINGH R/O 1303-A,GALI NO.88,TALAB ROAD,NEAR ...

Case Number: 290

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Date of Filing: 11-04-2019

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Date of Upload: 10-05-2023

Chhattisgarh

Amazon india V/S Prashant Kumar Singh

Amazon   Amazon  

Court Name: Jashpur

Appelant Advocate self

Respondant Advocate

Case Number: 22

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Date of Filing: 29-04-2022

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Date of Upload: 25-05-2023

Gujarat

Amazon India Pvt Ltd V/S Laxcon Steetls Ltd

Amazon   Amazon  

Court Name: Ahmedabad Rural

Appelant Advocate S.A.TRIPATHY

Respondant Advocate 1) ABHISHEK MEHTA 3) UTSAV PAREKH

Case Number: 740

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Date of Filing: 16-11-2022

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Date of Upload: 19-05-2023

Andhra Pradesh

M/S. Amazon India Pvt. Ltd., V/S Katari Somanjaneyulu

Amazon   Amazon  

Court Name: West Godavari

Appelant Advocate In Person

Respondant Advocate VLN

Case Number: 3

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Date of Filing: 09-01-2023

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Date of Upload: 04-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.