Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Delhi

AMAZON SELLER SERVICES V/S PRATIBHA

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 13.05.2023Complaint Case. No. 239/2022 Date of order: 13.05.2023Pratibha Vs. Amazon Seller Services Pvt. LTD.Present :- Complainant in person....

Case Number: 22

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Date of Filing: 07-06-2022

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Date of Upload: 16-05-2023

Chhattisgarh

AMAZON INDIA LTD V/S SHRI RITIK GUPTA

Amazon   Amazon  

Court Name: Surguja

Appelant Advocate SELF

Respondant Advocate

Case Number: 22

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Date of Filing: 25-02-2022

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Date of Upload: 17-05-2023

Haryana

Amazon India V/S Ashish S/o Shri Sudesh

Amazon  

Court Name: Sonipat

Appelant Advocate Mannu Malik

Respondant Advocate

Case Number: 452

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Date of Filing: 09-12-2021

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Date of Upload: 15-05-2023

Rajasthan

Amazon Seller Services Pvt. Ltd. V/S Yash Baweja

Amazon  

Court Name: Alwar

Appelant Advocate Dharmendra Yadav

Respondant Advocate

Case Number: 740

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Date of Filing: 08-10-2018

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Date of Upload: 18-05-2023

Andhra Pradesh

Amazon India V/S Movva Anantha Raja Gopal Krishna

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate G. Gayathri Dhana Lakshmi

Respondant Advocate Shaik Madeena Valli

Case Number: 50

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Date of Filing: 20-02-2020

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Date of Upload: 15-06-2023

West Bengal

MR. AMIT AGARWAL, AMAZON INDIA V/S ARNESH SAHA

Amazon   Amazon  

Court Name: Hooghly

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/34/2021( Date of Filing : 18 Feb 2021 )1. ARNESH SAHAS.P. MUKHERJEE ROAD, BAIKUNTHAPUR, TRIBENI, HOOGHLY, P.S.- MOGRA, PIN-712503HooghlyWEST BENGAL...........Compla...

Case Number: 34

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Date of Filing: 18-02-2021

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Date of Upload: 13-05-2023

Kerala

M/S AMAZON INDIA V/S DHANYA WILSON

Amazon   Amazon  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/505( Date of Filing : 18 Dec 2018 )1. DHANYA WILSONKATTICARAN TOWERS FLAT 3B,ERNAKULAM...........Complainant(s)Versus1. M/S AMAZON INDIABRIGADE GATEWAY DR.RAJKUMAR RD BANGALORE............Opp.Party(s) B...

Case Number: 18

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Date of Filing: 18-12-2018

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Date of Upload: 26-05-2023

Haryana

AMAZON SELLER SERVICES PRIVATE LIMITED V/S NEHA GUPTA

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

Case Number: 157

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Date of Filing: 08-05-2023

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Date of Upload: 18-05-2023

Punjab

Amazon India V/S Jaskaran Singh Bhullar

Amazon   Amazon  

Court Name: Amritsar

Appelant Advocate Deepinder Singh

Respondant Advocate

Case Number: 228

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Date of Filing: 06-07-2020

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Date of Upload: 17-05-2023

Haryana

Amazon V/S Vikas Stylo

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Sanjeev Rang

Respondant Advocate

Case Number: 84

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Date of Filing: 27-04-2023

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Date of Upload: 12-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.