Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Delhi

AMAZON INDIA V/S RITIK KUMAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate M.K.GILL

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/696/2022( Date of Filing : 04 Nov 2022 )1. RITIK KUMARE-13/14,2ND FLOOR,E BLOCK GANDHI VIHAR,MUKHERJEE NAGAR,DELHI-110009.........

Case Number: 696

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Date of Filing: 04-11-2022

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Date of Upload: 29-05-2023

Kerala

ANEES A K V/S AMAZON SELLER SERVICES PRIVATE LTD

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate RAKESH THAMPAN

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/16/486( Date of Filing : 03 Aug 2016 )(Arisen out of Order Dated 17/02/2016 in Case No. CC/446/2015 of District Malappuram)1. AMAZON SELLER SERVICES PRIVATE LTDRegd.OFFICE BRIGADE GATEWAY EIGHT TH FL...

Case Number: 16

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Date of Filing: 03-08-2016

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Date of Upload: 27-05-2023

Bihar

Amazon customer care Mumbai V/S NaNarayan Jha

Amazon   Amazon  

Court Name: Purnia

Appelant Advocate

Respondant Advocate

Case Number: 83

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Date of Filing: 10-11-2022

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Date of Upload: 09-06-2023

Uttar Pradesh

AMAZON DUPLEMENT INDIA PVT LTD & 2 OTHERS V/S DHEER SINGH S/O BHARAT SINGH

Amazon   Amazon  

Court Name: Baghpat

Appelant Advocate MAHESH RANGA

Respondant Advocate AMIT TOMAR

Case Number: 26

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Date of Filing: 19-07-2018

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Date of Upload: 23-05-2023

Uttar Pradesh

AMAZON INDIA V/S HARENDER SINGH

Amazon   Amazon  

Court Name: Mathura

Appelant Advocate

Respondant Advocate

District Consumer ForumMathuraUttar PradeshExecution Application No. EA/39/2022( Date of Filing : 23 Aug 2022 )InComplaint Case No. CC/27/20221. HARENDER SINGHMATHURAMATHURAU.P............Appellant(s)Versus1. AMAZON INDIAMATHURAMATHURAU.P............Respondent(s) BEFORE:HON'BLE M...

Case Number: 39

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Date of Filing: 23-08-2022

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Date of Upload: 23-05-2023

Uttar Pradesh

AMAZON INDIA V/S ONKAR NATH TIWARI

Amazon   Amazon  

Court Name: Lucknow-II

Appelant Advocate ONKAR NATH TIWARI

Respondant Advocate

Case Number: 12

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Date of Filing: 05-02-2018

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Date of Upload: 17-05-2023

Bihar

Amit Agrawal, Global Siniear V.P. and Country Head , Amazon Development Center India Privet Limited V/S Aditya Kumar

Amazon   Amazon  

Court Name: Pashchim Champaran

Appelant Advocate Adv.Alok Kumar,Adv. Ashutosh Mishra

Respondant Advocate Adv. Dayanand Singh, Adv. Kaushal Kumar Jha

Case Number: 16

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Date of Filing: 26-02-2021

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Date of Upload: 10-06-2023

Rajasthan

AMAZON INDIA PVT. LTD. V/S Dr. PIYUSH JELIYA

Amazon   Amazon  

Court Name: Bhilwara

Appelant Advocate GANSHYAM SARASWAT AND OTHERS

Respondant Advocate

Case Number: 227

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Date of Filing: 12-10-2022

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Date of Upload: 16-05-2023

Haryana

Amazon India V/S Sanjeev Tomar

Amazon   Amazon  

Court Name: Rewari

Appelant Advocate Sh. Parvinder Singh Yadav

Respondant Advocate Sh. Ashok Yadav

Case Number: 87

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Date of Filing: 14-03-2018

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Date of Upload: 17-05-2023

Uttarakhand

Amazon India Begrade Gatway 8 th floor V/S MR Ram Kothari

Amazon   Amazon  

Court Name: Pithoragarh

Appelant Advocate MR NC Kothari

Respondant Advocate MR Lalit Mohan Pant

Case Number: 2

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Date of Filing: 30-01-2023

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Date of Upload: 15-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.