Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

The Manager, Amazon India. V/S Sri. Hanumesh S/o Shyamamma.

Amazon   Amazon  

Court Name: Koppal

Appelant Advocate M V Mudgal

Respondant Advocate C.F. Kudrimoti

Case Number: 64

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Date of Filing: 26-03-2018

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Date of Upload: 01-06-2023

Haryana

Amazon Company V/S Rajesh Dhanda

Amazon   Amazon  

Court Name: Kurukshetra

Appelant Advocate TC TANWAR

Respondant Advocate W.C.Juneja

Case Number: 342

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Date of Filing: 19-08-2019

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Date of Upload: 30-05-2023

Haryana

M/s Amazon India Pvt Ltd V/S Anil Chawla

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 26

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Date of Filing: 14-01-2020

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Date of Upload: 31-05-2023

Haryana

Amazon India V/S Arun Kumar

Amazon   Amazon  

Court Name: Sirsa

Appelant Advocate Complainant

Respondant Advocate BS V

Heading1Heading2Complaint Case No. CC/21/264( Date of Filing : 11 Oct 2021 )1. Arun Kumar13 906 Jnadi Wali Gali Khairpur SirsaSirsaHaryana...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway 8 Floor Banglore KarnatkaBanglore Karnatka............Opp.Party(s) BEFORE: Padam...

Case Number: 21

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Date of Filing: 11-10-2021

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Date of Upload: 29-05-2023

Uttar Pradesh

AMAZON IN OTHERS V/S RAKESH KUMAR

Amazon   Amazon  

Court Name: Rampur

Appelant Advocate

Respondant Advocate

Case Number: 75

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Date of Filing: 06-05-2023

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Date of Upload: 27-05-2023

Bihar

Amazon India V/S Vikash Kumar

Amazon   Amazon  

Court Name: Nalanda

Appelant Advocate Arvind Kumar

Respondant Advocate P

Case Number: 398

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Date of Filing: 01-09-2022

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Date of Upload: 07-06-2023

Punjab

Amazon V/S Harpreet Singh

Amazon   Amazon  

Court Name: Rupnagar

Appelant Advocate Sh. Manish Kumar Dhingra, Adv.

Respondant Advocate

BEFORE THE DISTT. CONSUMER DISPUTES REDRESSAL COMMISSION, ROPAR Consumer Complaint No. 54 of 22.07.2021 Date of decision : 26.05.2023Harpreet Singh @ Happy son of Sh. Inderjit Singh resident of house no. 3514/2 Grandhi Bagh, Rupnagar Tehsil & District Rupnagar. ......Compl...

Case Number: 21

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Date of Filing: 22-07-2021

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Date of Upload: 31-05-2023

Uttar Pradesh

AMAZON PVT.LTD. V/S DEVESHWAR RAJ

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate S.P. SINGH

Respondant Advocate

Case Number: 467

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Date of Filing: 18-08-2022

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Date of Upload: 31-05-2023

Delhi

AMAZON INDIA V/S RITIK KUMAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate M.K.GILL

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/696/2022( Date of Filing : 04 Nov 2022 )1. RITIK KUMARE-13/14,2ND FLOOR,E BLOCK GANDHI VIHAR,MUKHERJEE NAGAR,DELHI-110009.........

Case Number: 696

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Date of Filing: 04-11-2022

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Date of Upload: 29-05-2023

Tripura

Global Senior Vice President and Country Head of Amazon India V/S Pallab Nag

Amazon   Amazon  

Court Name: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 50 of 2021Sri Pallab Nag,S/O- Lt. Malay Kanti Nag,119-Bijoykumar Chowmuhani, Krishnanagar,S.B.I. Regional Office, Agartala(part),Agartala, West Tripura- 799001. .............Complainant.-VERSUS-1....

Case Number: 50

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Date of Filing: 19-07-2021

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Date of Upload: 26-05-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.