Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India Brigade Gateway etc. V/S M/s Gupta Enterprises etc.

Amazon   Amazon  

Court Name: Jind

Appelant Advocate Sh. Mohit Sharma

Respondant Advocate Sh. Gaurav Arya

Case Number: 580

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Date of Filing: 01-10-2021

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Date of Upload: 07-06-2023

Madhya Pradesh

MANAGER AMAZON PRIME V/S PRADEEP KUMAR BAGRI S/O SHRI GAJADHAR PRASAD BAGRI

Amazon   Amazon  

Court Name: Satna

Appelant Advocate NA

Respondant Advocate NA

Case Number: 121

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Date of Filing: 28-07-2021

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Date of Upload: 28-06-2023

Gujarat

Amazon India Ltd. V/S Sachin Sureshbhai Chovatiya

Amazon   Amazon  

Court Name: Surat

Appelant Advocate Self

Respondant Advocate Ketaki Jha

Case Number: 370

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Date of Filing: 23-05-2022

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Date of Upload: 12-06-2023

Orissa

E Sarana Kumar V/S Amazon Seller Services Pvt Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/S P.P. Behera & Assctes

Respondant Advocate M/S s.K.Mohanty & Associates.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/152/2021( Date of Filing : 06 Jul 2021 )(Arisen out of Order Dated 23/04/2021 in Case No. C.C. 69/2020 of District Nabarangapur)1. Amazon Seller Services Pvt LtdAt Brigade Gateway 8th Floor 26/1 ...

Case Number: 152

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Date of Filing: 06-07-2021

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Date of Upload: 07-07-2023

Punjab

Amazon India V/S Ms.Rajni Bala

Amazon   Amazon  

Court Name: Ludhiana

Appelant Advocate Vikas Gupta

Respondant Advocate Ex Parte

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 294 dated 26.07.2022. Date of decision: 05.06.2023.Ms.Rajni Bala, H.No.475, Shastri Nagar Jagraon, PinCode:142026, Email:...

Case Number: 22

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Date of Filing: 26-07-2022

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Date of Upload: 12-06-2023

Himachal Pradesh

Amazon Internet V/S Pooja Deogar

Amazon   Amazon   Internet  

Court Name: Kangra

Appelant Advocate Sh. Vikram Sarmai

Respondant Advocate

Case Number: 48

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Date of Filing: 29-11-2022

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Date of Upload: 05-06-2023

Rajasthan

Amazon Pvt Ltd & other V/S Vivek mittal

Amazon   Amazon  

Court Name: Sawai Madhopur

Appelant Advocate vivek meena

Respondant Advocate padamini Rathore

Case Number: 626

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Date of Filing: 23-11-2021

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Date of Upload: 09-06-2023

Orissa

Amazon India Brigade Gateway V/S Binay Kumar Shukla

Amazon   Amazon  

Court Name: Cuttak

Appelant Advocate Self

Respondant Advocate None

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.212/2022Binay Kumar Shukla, S/O:LateUdayanath Shukla,At:Fakirpur(Udayabhaban),P.O:Jagatpur,Dist:Cuttack,Odisha. ... Complainant. Vrs.AMAZON INDIA Brigade Gateway,8th Floor,26/1,Dr. Rajkumar Road Mall...

Case Number: 212

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Date of Filing: 12-10-2022

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Date of Upload: 05-07-2023

Telangana

Amazon Seller Services Pvt Ltd,Rep by its Authorized Signatory V/S K Santosh Reddy

Amazon   Amazon  

Court Name: Rangareddi

Appelant Advocate P.Achut Rama Shastry

Respondant Advocate

Case Number: 411

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Date of Filing: 04-08-2022

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Date of Upload: 14-07-2023

Kerala

VISHNU RANJIDAS V/S AMAZON SELLER SERVICES PVT LTD

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/230/2023( Date of Filing : 12 Apr 2023 )(Arisen out of Order Dated 23/01/2023 in Case No. CC/91/2022 of District Wayanad)1. AMAZON SELLER SERVICES PVT LTD . ...........Appellant(s)Versus1. VISHNU RAN...

Case Number: 230

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Date of Filing: 12-04-2023

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Date of Upload: 01-07-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.