Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Andhra Pradesh

M/s Amazon India V/S Kuncham Chandra Surya Prakash at the rate of Dinesh Kumar

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate P.R. Varma

Respondant Advocate absent

Case Number: 2

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Date of Filing: 28-02-2022

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Date of Upload: 06-07-2023

Uttar Pradesh

AMAZON IN V/S DR RAKA SAXENA

Amazon   Amazon  

Court Name: Bareilly-II

Appelant Advocate SUSHANT SAXENA

Respondant Advocate

1. परिवादी अनुपस्थित। 2. विपक्षी सं0 1 द्वारा अधि0 श्री विवेक सहगल। 3. विपक्षी सं0 2 व 3 अनिर्वाहित। 4 परिवादी द्वार...

Case Number: 67

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Date of Filing: 05-05-2021

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Date of Upload: 16-06-2023

West Bengal

Amazon India V/S Souradeep Mistry, S/O- Lt. Sanjay Kumar Mistry

Amazon   Amazon  

Court Name: North 24 Parganas

Appelant Advocate Samrat Das

Respondant Advocate

DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/355/2022( Date of Filing : 04 Nov 2022 )1. Souradeep Mistry, S/O- Lt. Sanjay Kumar Mistry65, Baghajatin Road, New Barrackpore, PO & PS- New Barrackpore, PIN- 700131North 24 Parganas...........Complainant(s)Versu...

Case Number: 355

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Date of Filing: 04-11-2022

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Date of Upload: 15-06-2023

West Bengal

The General Manager Amazon India V/S Prasenjit Dey

Amazon   Amazon  

Court Name: Paschim Midnapore

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 13-06-2023

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Date of Upload: 26-07-2023

Andhra Pradesh

M/s Amazon Seller Service Private Limited (ASSPL) Office V/S Aspana Srinivasa Rao

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate D. Durga Prasad

Respondant Advocate S. Vijaya Bhaskar

Case Number: 98

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Date of Filing: 31-03-2021

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Date of Upload: 15-06-2023

Telangana

Amazon Seller Services P.Ltd & 3 others V/S Rondla Bharadwaj Reddy

Amazon   Amazon  

Court Name: Khammam

Appelant Advocate Sri. R. Srinivasa Rao

Respondant Advocate

Case Number: 59

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Date of Filing: 24-04-2023

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Date of Upload: 14-06-2023

Kerala

Amazon India V/S Adarsh M

Amazon   Amazon  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.C. KasaragodKeralaComplaint Case No. CC/305/2022( Date of Filing : 16 Dec 2022 )1. Adarsh MSouparnika Nivas , Koyankara, Thrikarippur P O, 671310 KasaragodKerala...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway, Eigth floor, 26/1, Dr Rajkumar Road, Malleswaram w...

Case Number: 305

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Date of Filing: 16-12-2022

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Date of Upload: 19-06-2023

Haryana

Amazon India, V/S Sushant Kumar

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Ankit Hooda

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/23/39( Date of Filing : 22 Mar 2023 )InComplaint Case No. CC/19/4241. Sushant KumarS/o Sh. Mahesh Kumar R/o H.no. 207, Sector-2, Rohtak............Appellant(s)Versus1. Amazon India,Regd O...

Case Number: 23

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Date of Filing: 22-03-2023

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Date of Upload: 14-06-2023

Uttar Pradesh

Amazon Seller Services Pvt.Ltd. And Others V/S Rakesh Kumar

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 20

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Date of Filing: 02-07-2021

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Date of Upload: 09-06-2023

Bihar

Amazon India Ltd and Others, V/S Ranjan Kumar Singh,

Amazon   Amazon  

Court Name: Patna

Appelant Advocate Adv. Manish Kumar Singh

Respondant Advocate Adv. Anil Kumar

Case Number: 119

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Date of Filing: 15-03-2019

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Date of Upload: 21-06-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.