Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Gujarat

AMAZON COMPANY V/S SANDEEP SURESH PATIL

Amazon  

Court Name: Vadodra Addl

Appelant Advocate SELF

Respondant Advocate MAHENDRA KUMAR

Case Number: 19

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Date of Filing: 22-10-2019

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Date of Upload: 21-11-2024

Madhya Pradesh

AMAZON INDIA V/S ANKIT MISHRA

Amazon   Amazon India  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 150

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Date of Filing: 02-03-2023

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Date of Upload: 19-11-2024

Uttar Pradesh

AMAZON INDIA & OTHERS V/S UTKARSH DWIVEDI

Amazon   Amazon India  

Court Name: Lucknow-II

Appelant Advocate ANOOP KUMAR AGRAHARI

Respondant Advocate

Case Number: 327

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Date of Filing: 23-08-2024

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Date of Upload: 16-11-2024

Karnataka

Case Number: 102

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Date of Filing: 12-03-2024

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Date of Upload: 22-11-2024

Karnataka

Amazon Retail India Private Limited, A company incorporated under the Companies Act, 1956, Office at V/S Sri. Ningesh K.,

Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate Mahesh Reddy

Respondant Advocate

Case Number: 166

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Date of Filing: 22-04-2024

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Date of Upload: 20-11-2024

Madhya Pradesh

AMAZON INDIA V/S VIKRANT SINGH RAJPUT

Amazon   Amazon India  

Court Name: Sehore

Appelant Advocate

Respondant Advocate

Case Number: 24

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Date of Filing: 24-06-2024

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Date of Upload: 19-11-2024

Rajasthan

AMAZON AND OTHER V/S MUKUL KUMAR

Amazon  

Court Name: Barmer

Appelant Advocate SELF

Respondant Advocate DUNGAR SINGH MAHECHA

Case Number: 139

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Date of Filing: 28-05-2024

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Date of Upload: 19-11-2024

Maharashtra

M/s. Amazon Seller Services Pvt. Ltd V/S Mr. Abhisek Nanda

Amazon  

Court Name: Additional DCF, Thane

Appelant Advocate ADV.S.WAGHE

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, THANE ADDITIONALRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Complaint Case No. CC/23/347( Date of Filing : 27 Dec 2023 )1. Mr. Abhisek NandaFlat no 1304, 102 building. CIDCO megh...

Case Number: 23

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Date of Filing: 27-12-2023

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Date of Upload: 14-11-2024

Orissa

Amazon Seller Services Ltd. V/S Guru Prasad Mohanty

Amazon  

Court Name: Jagatsinghapur

Appelant Advocate Mr.Lala B.K.Ray

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION JAGATSINGHPURJAGATSINGHPURComplaint Case No. CC/28/2024( Date of Filing : 29 Jan 2024 )1. Guru Prasad MohantyC 133, Lingarajvihar, Pokhariput, Bhubaneswar- 751020 ...........Complainant(s)Versus1. Amazon Seller Services Ltd. Ground ...

Case Number: 28

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Date of Filing: 29-01-2024

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Date of Upload: 07-12-2024

Jharkhand

Authorised Officer, Amazon Pvt. Ltd. V/S Sukant Kumar Patra

Amazon  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate

Case Number: 20

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Date of Filing: 16-10-2024

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Date of Upload: 17-11-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.