Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

West Bengal

MR. AMIT AGARWAL, AMAZON INDIA V/S ARNESH SAHA

Amazon  

Court Name: Hooghly

Appelant Advocate SAYREE GNAGULY

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYExecution Application No. EA/15/2024( Date of Filing : 23 Apr 2024 )InComplaint Case No. CC/34/20211. ARNESH SAHAS.P. MUKHERJEE ROAD, BAIKUNTHAPUR, TRIBENI, HOOGHLY, P.S.- MOGRA, PIN-712...

Case Number: 15

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Date of Filing: 23-04-2024

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Date of Upload: 13-09-2024

Punjab

Amazon India Limited V/S Kulwant Rai

Amazon  

Court Name: Barnala

Appelant Advocate Chamkaur Singh Bhathal

Respondant Advocate

Case Number: 44

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Date of Filing: 18-04-2023

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Date of Upload: 11-09-2024

Uttar Pradesh

AMAZON INDIA & OTHERS V/S PRAKHAR

Amazon  

Court Name: Lucknow-II

Appelant Advocate KULDEEP KAUR & RAVI DWEVEDI

Respondant Advocate

Case Number: 24

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Date of Filing: 20-02-2023

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Date of Upload: 09-09-2024

Karnataka

Manager, Amazon Bengaluru V/S Mr.Samith Shetty

Amazon  

Court Name: Udupi

Appelant Advocate Sri. Sunil S.M

Respondant Advocate

Case Number: 35

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Date of Filing: 26-02-2024

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Date of Upload: 11-09-2024

Haryana

M/s Amazon Development Centre Pvt Ltd V/S Raghavendra Pratap Singh

Amazon  

Court Name: Gurgaon

Appelant Advocate In person

Respondant Advocate

Case Number: 85

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Date of Filing: 04-02-2020

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Date of Upload: 12-09-2024

Karnataka

Manager, Amazon Bengaluru V/S Mr.Vijendra Prabhu

Amazon  

Court Name: Udupi

Appelant Advocate Sri. Sunil S.M

Respondant Advocate

Case Number: 36

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Date of Filing: 26-02-2024

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Date of Upload: 11-09-2024

Uttar Pradesh

AMAZON V/S SUDHANSHU SHARMA

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/728/2023( Date of Filing : 26 Sep 2023 )1. SUDHANSHU SHARMASEC- BETA 1 HOUSE NO 354 A BLOCK GREATER NOIDA PIN CODE 201310GAUTAM BUDDHA NAGARUTTAR PRADESH............

Case Number: 728

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Date of Filing: 26-09-2023

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Date of Upload: 06-09-2024

Madhya Pradesh

AMAZON V/S NARENDRA

Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 397

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Date of Filing: 08-05-2019

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Date of Upload: 06-09-2024

Haryana

Amazon V/S Naresh Kumar

Amazon  

Court Name: Bhiwani

Appelant Advocate Suraj Chand

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BHIWANI. Consumer Complaint No. : 151 of 2023 Date of Institution : 11.07.2023 Date of Decision : 03.09.2024Naresh Kumar son of Sh. Gorakh Ram R/o Manan Panna, H.No.34/39, Ward No.24, Bhiwani Tehsil and District Bhiwani...

Case Number: 151

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Date of Filing: 11-07-2023

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Date of Upload: 04-09-2024

Uttar Pradesh

Amazon Retail India Pvt. Ltd. & Anothers V/S Vinod Kalra

Amazon  

Court Name: StateCommission

Appelant Advocate Ravi Kumar Rawat & Hari Shankar

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1277/2024( Date of Filing : 29 Aug 2024 )(Arisen out of Order Dated 02/08/2024 in Case No. Complaint Case No. CC/88/2023 of District Varanasi)1. V...

Case Number: 1277

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Date of Filing: 29-08-2024

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Date of Upload: 03-09-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.