Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Ashish Saxena

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 36

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Date of Filing: 21-08-2020

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Date of Upload: 01-07-2023

Kerala

AMAZON INDIA V/S FAISAL

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/324/2019( Date of Filing : 10 Oct 2019 )1. FAISALFLAT A .SAHAR APPARTMENT,KUNIYIL,PADANILATH PARAMB,ATHOLI ROAD ,PAVANGAD,CALICUT-673021...........Complainant(s)Versus1. AMAZON INDIABRIGAD GATEWAY ,...

Case Number: 324

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Date of Filing: 10-10-2019

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Date of Upload: 11-07-2023

Telangana

AMAZON SELLER SERVICES PVT LTD V/S SHABOTHU MANASA

Amazon   Amazon  

Court Name: Warangal

Appelant Advocate Mr.R.PRAVEEN KUMAR

Respondant Advocate Mr.RAJAN KRISHNAN & R.NAGENDRA

Case Number: 16

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Date of Filing: 23-02-2023

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Date of Upload: 08-08-2023

Gujarat

AMAZON SALES SERVICES PVT.LTD. V/S RAHIL BIPINCHANDRA DHAMEKIYA

Amazon   Amazon  

Court Name: Surat Addl

Appelant Advocate RANJITA KHALASI

Respondant Advocate R.S.VAKIL

Case Number: 19

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Date of Filing: 27-12-2019

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Date of Upload: 05-07-2023

Himachal Pradesh

Amazon Seller Services Pvt.Ltd. V/S Priy Pal

Amazon   Amazon  

Court Name: Kullu

Appelant Advocate Sh. Shamsher Thakur

Respondant Advocate Sh. Sandeep Nalwa

Case Number: 5

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Date of Filing: 25-03-2021

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Date of Upload: 30-06-2023

Madhya Pradesh

AMAZON V/S MANSU CHOUKSEY

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 254

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Date of Filing: 15-04-2023

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Date of Upload: 30-06-2023

Rajasthan

Rahul sundaram senior corporate counsel amazon seller services private limited V/S Shankar Singh

Amazon   Amazon  

Court Name: Bundi

Appelant Advocate Parmod Kumar sain

Respondant Advocate

Case Number: 20

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Date of Filing: 28-10-2022

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Date of Upload: 27-06-2023

Chhattisgarh

BILASPUR AMAZON HUB & OTHERS V/S SUDIPTI MINJ

Amazon   Amazon  

Court Name: Bilaspur

Appelant Advocate SELF

Respondant Advocate

Case Number: 23

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Date of Filing: 10-02-2023

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Date of Upload: 03-07-2023

Goa

Amazon Seller Services Pvt. Ltd & Anr. V/S Mr. Anthony Xavier D'souza

Amazon   Amazon  

Court Name: North Goa

Appelant Advocate Adv. Lawina A. Costa

Respondant Advocate

Case Number: 62

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Date of Filing: 04-10-2021

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Date of Upload: 17-07-2023

Andhra Pradesh

M/s Amazon India V/S Kuncham Chandra Surya Prakash at the rate of Dinesh Kumar

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate P.R. Varma

Respondant Advocate absent

Case Number: 2

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Date of Filing: 28-02-2022

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Date of Upload: 06-07-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.