Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON V/S NIRMAL

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate ADITYA BHATI

Respondant Advocate

Case Number: 185

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Date of Filing: 06-03-2023

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Date of Upload: 05-07-2023

Uttar Pradesh

AMAZON V/S USHA

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate ADITYA BHATI

Respondant Advocate

Case Number: 189

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Date of Filing: 06-03-2023

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Date of Upload: 05-07-2023

Telangana

M/s. Amazon India V/S Mr. Kiran Arcot

Amazon   Amazon  

Court Name: Hyderabad-III

Appelant Advocate Sri. Arcot Narayana Rao

Respondant Advocate Sri. Harshavardhan Abburi

Case Number: 607

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Date of Filing: 19-09-2022

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Date of Upload: 13-07-2023

Uttar Pradesh

AMAZON V/S DIVINE TECH

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate ADITYA BHATI

Respondant Advocate

Case Number: 186

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Date of Filing: 06-03-2023

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Date of Upload: 05-07-2023

Punjab

Amazon India V/S Amardeep Singh

Amazon   Amazon  

Court Name: Fatehgarh Sahib

Appelant Advocate complainant in person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION FATEHGARH SAHIB.Consumer Complaint No.:CC/11/2022Date of Institution :02.02.2022Date of Decision :03.07.2023Amardeep Singh , 07, Badali Ala Singh , Fatehgarh Sahib, Punjab-140406. …………....Complainant Ve...

Case Number: 11

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Date of Filing: 02-02-2022

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Date of Upload: 22-08-2023

Andhra Pradesh

Amazon V/S Chadalavada Sudheer Kumar

Amazon   Amazon  

Court Name: West Godavari

Appelant Advocate MGV Phani kumar

Respondant Advocate OP.1:V.L.N., OP.2: In person, OP.3: Not press

Case Number: 63

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Date of Filing: 16-12-2021

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Date of Upload: 05-07-2023

Andhra Pradesh

Amazon Sellers Services Private Limited V/S Guggilla Harish

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate Guggilla Harish (In Person)

Respondant Advocate R. Jaya Ram

Case Number: 204

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Date of Filing: 20-06-2022

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Date of Upload: 17-08-2023

Karnataka

The Amazon Office, V/S Mrs. Shwetha A.K,

Amazon   Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

Case Number: 32

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Date of Filing: 02-02-2023

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Date of Upload: 19-07-2023

Gujarat

AMAZON RETAIL INDIA PVT.LTD. V/S DEVENDRA SHARMA

Amazon   Amazon  

Court Name: Surat

Appelant Advocate SELF

Respondant Advocate HARESH JOGANI/ AMIT SHAH

Case Number: 21

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Date of Filing: 29-07-2021

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Date of Upload: 05-07-2023

Kerala

AMAZON RETAIL INDIA PRIVATE LIMITED V/S DEVADASAN V

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/196/2022( Date of Filing : 10 Aug 2022 )1. DEVADASAN VVELICHENNAPARAMBATH HOUSE PO GA COLLEGE NEAR MALABAR BOTANICAL GARDEN CALICUT KERALA KOZHIKODEKERALA...........Complainant(s)Versus1. AMAZON RET...

Case Number: 196

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Date of Filing: 10-08-2022

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Date of Upload: 11-07-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.