Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India V/S Binod Bihari

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Shri Vinod Rao

Respondant Advocate

Case Number: 857

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Date of Filing: 29-11-2021

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Date of Upload: 26-07-2023

Gujarat

Amazon India Private Limited V/S Abhishek Viralkumar Thaker

Amazon  

Court Name: Rajkot Addl

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 234

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Date of Filing: 10-04-2023

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Date of Upload: 15-07-2023

Uttar Pradesh

AMAZON SELLER SERVICE PVT.LTD. V/S ROHIT TIWARI

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate PREM CHAND

Respondant Advocate

Case Number: 134

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Date of Filing: 07-09-2020

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Date of Upload: 19-07-2023

Madhya Pradesh

AMAZON V/S ASHISH BAIRAGI

Amazon   Amazon  

Court Name: East Nimar

Appelant Advocate

Respondant Advocate

Case Number: 167

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Date of Filing: 10-12-2022

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Date of Upload: 12-07-2023

Delhi

AMAZON COMPANY V/S NISHA JARYAL

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Present: NonePut up at 02:30 PM.At 02:30 PMAt this stagePresent : NoneNone was present for the Complainant on 02.01.2023, 02.02.2023 and even today. Court Notice was issued to the complainant and as per the report of the Speed Post it states that “Item returned the address...

Case Number: 630

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Date of Filing: 23-11-2022

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Date of Upload: 12-07-2023

West Bengal

Amazon India V/S Srikanta Das, s/o. Shambhunath Das

Amazon   Amazon  

Court Name: South 24 Parganas

Appelant Advocate Subhendu Das

Respondant Advocate

District Consumer Disputes Redressal CommissionSouth 24 ParganasBaruipur, Kolkata-700 144Complaint Case No. CC/92/2022( Date of Filing : 23 May 2022 )1. Srikanta Das, s/o. Shambhunath Das14A, Kulpi Road Magnum Complex 3rd Floor, Flat- C, Bhattacharjee Para, Baruipur - 700144........

Case Number: 92

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Date of Filing: 23-05-2022

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Date of Upload: 12-07-2023

Tamil Nadu

M/s. Amazon India, V/S Nitish Raja S/o. Selvaraj,

Amazon   Amazon  

Court Name: Kancheepuram

Appelant Advocate M/s. S.R.Rajasingaravelan,

Respondant Advocate Ex-Parte 16/02/2023.

Case Number: 138

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Date of Filing: 16-12-2022

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Date of Upload: 05-09-2023

Madhya Pradesh

GAURAV JAIN V/S AMAZON SELLERS SER. PVT. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate SH.RAVINDRA PANDEY

Respondant Advocate

Case Number: 19

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Date of Filing: 26-04-2019

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Date of Upload: 07-07-2023

Rajasthan

AMAZON INDIA V/S DR. RANA PARIHAR

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate KAMLESH SHARMA

Respondant Advocate

Case Number: 304

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Date of Filing: 04-07-2023

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Date of Upload: 11-07-2023

Uttar Pradesh

AMAZON V/S NIRMAL

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate ADITYA BHATI

Respondant Advocate

Case Number: 185

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Date of Filing: 06-03-2023

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Date of Upload: 05-07-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.