Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Bihar

Amazon V/S Sameer Mehta,

Amazon   Amazon  

Court Name: Patna

Appelant Advocate Adv. Jyoti Kumari,

Respondant Advocate

Case Number: 435

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Date of Filing: 25-11-2019

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Date of Upload: 03-08-2023

Haryana

Amazon India V/S Aakanksha

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate Vikas Kashyap

Respondant Advocate Dheeraj Sachdeva

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 299 of 2021 Date of instt. 01.07.2021 Date of Decision:25.07.2023Aakansha daughter of Shri Jagdish Kashyap, resident of House no.313, Sector-29, Alpha City, Karnal, aged about 20 years (Aadhar 5227...

Case Number: 299

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Date of Filing: 01-07-2021

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Date of Upload: 28-07-2023

Maharashtra

Amazon World Trade Center V/S Pradip Dhondu Kothawade

Amazon  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 80

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Date of Filing: 27-03-2023

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Date of Upload: 31-07-2023

Haryana

Amazon Seller Services Pvt Ltd. V/S Ram Niwas S/o Jagdish Chand

Amazon   Amazon  

Court Name: Yamunanagar

Appelant Advocate Pardeep Kumar

Respondant Advocate

Case Number: 451

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Date of Filing: 12-12-2019

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Date of Upload: 28-07-2023

Rajasthan

Amazon V/S 486/2018 Gudju Malikaarjun

Amazon   Amazon  

Court Name: Ganganagar

Appelant Advocate Devender Singh

Respondant Advocate

Case Number: 18

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Date of Filing: 10-12-2018

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Date of Upload: 25-07-2023

Maharashtra

AMAZON .IN AMAZON SELLER SERVICES PRIVATE LTD V/S AKANSHA P. BHANDARKAR

Amazon  

Court Name: Additional DCF, Nagpur

Appelant Advocate SELF

Respondant Advocate

ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,NAGPURNew Administrative Building No.-13rd Floor, Civil Lines, Nagpur-440001Ph.0712-2546884Complaint Case No. RBT/CC/642/20181. AKANSHA P. BHANDARKAR393, DURGA BHAWAN, NEAR RASHTRIY VIDYALAY, HANUMAN NAGAR, NAGPUR 440009N...

Case Number: 0

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Date of Filing: 22-10-2018

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Date of Upload: 25-07-2023

Chhattisgarh

MANAGING DIRECTOR AMAZON DEVELOPMENT CENTER PVT.LTD.BANGLORE AND OTHER V/S MO JAHUR

Amazon   Amazon  

Court Name: Surguja

Appelant Advocate SHRI R K CHAUDHARI

Respondant Advocate

Case Number: 21

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Date of Filing: 12-07-2021

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Date of Upload: 28-07-2023

Madhya Pradesh

AMAZON DEVELOPMENT CENTER INDIA PVT. LTD. V/S PRIYA CHANDRAVANSHI

Amazon   Amazon  

Court Name: Bhopal-II

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 04-02-2022

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Date of Upload: 31-07-2023

Uttar Pradesh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S VIKAS GUPTA

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate

Case Number: 422

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Date of Filing: 05-08-2022

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Date of Upload: 21-07-2023

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Vitha Darshanbhai Jayantilal

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 37

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Date of Filing: 21-08-2020

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Date of Upload: 20-07-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.