Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Andhra Pradesh

Amazon Seller Services Pvt., Ltd V/S Mr. Ch. Harikrishna

Amazon   Amazon  

Court Name: Guntur

Appelant Advocate G. ANAND KUMAR

Respondant Advocate R.S.K.V. CHANDAR - OPS 1 & 2, EXPARTE - OP3

Case Number: 164

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Date of Filing: 17-08-2022

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Date of Upload: 05-08-2023

Delhi

AMAZON V/S UPMA MITTAL

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 30.07.2023Complaint Case. No. 427/22 Date of order: 30.07.2023UPMA MITTAL VS AMAZON SELLER SERVICES PVT LTDPresent :- Adv. Deepanshi Mittal for...

Case Number: 22

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Date of Filing: 19-10-2022

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Date of Upload: 31-07-2023

Haryana

Amazon India V/S Sanjeev Sharma

Amazon   Amazon  

Court Name: Kaithal

Appelant Advocate Sh. Sukhdeep Singh Josan

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KAITHAL. Exe.No.11/2023. Date of Instt:21.04.2020. Date of Order:28.07.2023. Sanjeev Sharma Vs. Amazon Selelrs etc.Present: DH-complainant in person alongwith Sh. Sudhdeep Singh, Adv. for the D.H. Sh. Akaa...

Case Number: 11

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Date of Filing: 21-04-2023

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Date of Upload: 01-08-2023

Uttar Pradesh

Amazon Seller Servies Private Limited V/S Shri, Ranoo Srivastava S/o Shri, Arun Kuamr Srivastava

Amazon   Amazon  

Court Name: Jaunpur

Appelant Advocate Mrs . Advocate

Respondant Advocate Mrs. Advocate

Case Number: 23

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Date of Filing: 14-01-2022

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Date of Upload: 31-07-2023

Orissa

Amazon World, Brigade Gateway, V/S Jitendra Patro

Amazon   Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Sri S.K. Mishra

Case Number: 121

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Date of Filing: 11-12-2018

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Date of Upload: 10-08-2023

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Lakshay Kundu

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Mohit Kumar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/686/2021Date of Institution:08/10/2021Date of Decision:27/07/2023Lakshay Kundu (aged 17 years) through his guardian Sh.Rajesh Kumar, (Father), S/o Late Sh.Samsher Singh, R/o House No.504, K...

Case Number: 686

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Date of Filing: 08-10-2021

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Date of Upload: 31-07-2023

Haryana

Amazon Seller India Private Limited and Other V/S Krishan Kumar

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Ms. Rakhi Bhardwaj

Respondant Advocate

Case Number: 119

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Date of Filing: 22-12-2022

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Date of Upload: 02-08-2023

Karnataka

The Authorised Signatory, Amazon Retail India Pvt Ltd V/S Girish D. Joshi

Amazon   Amazon  

Court Name: Dharwad

Appelant Advocate S.B.Katagi

Respondant Advocate S N. Bendigeri

Case Number: 9

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Date of Filing: 05-01-2023

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Date of Upload: 27-07-2023

Uttarakhand

Amazon India Ltd. V/S Rajendra Prasad

Amazon   Amazon  

Court Name: Almora

Appelant Advocate

Respondant Advocate

Case Number: 3

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Date of Filing: 16-02-2023

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Date of Upload: 08-08-2023

Orissa

Amazon India Brudge Gateway, V/S Ashish Kumar Patel S/O-DibyaShankar Patel

Amazon   Amazon  

Court Name: Jharsuguda

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 01-09-2021

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Date of Upload: 09-08-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.