Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Andhra Pradesh

Amazon Sellor Services Pvt. Ltd., V/S Mukku Rani

Amazon  

Court Name: West Godavari

Appelant Advocate A.Mani Kumar

Respondant Advocate OP.1: EXPARTE, OP.2: EXPARTE

Case Number: 54

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Date of Filing: 18-08-2022

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Date of Upload: 08-08-2023

Rajasthan

AMAZON V/S SURENDRA PRATAP SINGH

Amazon   Amazon  

Court Name: Jaipur-II

Appelant Advocate Surendra

Respondant Advocate

Case Number: 332

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Date of Filing: 18-06-2021

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Date of Upload: 04-08-2023

Punjab

Amazon India V/S Anchal Bajaj

Amazon   Amazon   Bajaj  

Court Name: Kapurthala

Appelant Advocate Ms Kavita Rani Adv.

Respondant Advocate

Case Number: 70

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Date of Filing: 23-09-2022

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Date of Upload: 11-08-2023

Delhi

AMAZON INDIA LTD. V/S ISHAN GOEL

Amazon   Amazon  

Court Name: North West

Appelant Advocate AJA LEGAL

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/593/2022( Date of Filing : 13 Sep 2022 )1. ISHAN GOELS/O RAVINDER GOEL R/O H.NO.91,4TH FLOOR,VAISHALI ,PITAMPURA,DELHI-110034.....

Case Number: 593

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Date of Filing: 13-09-2022

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Date of Upload: 02-08-2023

Andhra Pradesh

Amazon Seller Services Pvt., Ltd V/S Mr. Ch. Harikrishna

Amazon   Amazon  

Court Name: Guntur

Appelant Advocate G. ANAND KUMAR

Respondant Advocate R.S.K.V. CHANDAR - OPS 1 & 2, EXPARTE - OP3

Case Number: 164

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Date of Filing: 17-08-2022

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Date of Upload: 05-08-2023

Delhi

Amazon V/S Krishna

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 30.07.2023Complaint Case. No. 29/2023 Date of order: 30.07.2023Ms. Krishan @ Kajal Rajput Vs Amazon Retail India Pvt Ltd Present :- Adv. Atishy...

Case Number: 23

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Date of Filing: 18-01-2023

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Date of Upload: 31-07-2023

Delhi

AMAZON V/S UPMA MITTAL

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 30.07.2023Complaint Case. No. 427/22 Date of order: 30.07.2023UPMA MITTAL VS AMAZON SELLER SERVICES PVT LTDPresent :- Adv. Deepanshi Mittal for...

Case Number: 22

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Date of Filing: 19-10-2022

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Date of Upload: 31-07-2023

Chandigarh

Amazon India Ltd V/S Ms. Smriti Gupta

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Kshitij Sharma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/308/2021Date of Institution:10/05/2021Date of Decision:31/07/2023Smriti Gupta, aged 30 years, D/o Mr.Rajeev Gupta, R/o House No.753, Sector 8-B, Chandigarh.… ComplainantV E R S U SAm...

Case Number: 308

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Date of Filing: 10-05-2021

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Date of Upload: 01-08-2023

Kerala

Amazon India V/S Shinjith Mullora

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/89/2023( Date of Filing : 23 Mar 2023 )1. Shinjith MulloraS/o Chandran,Moon Flower Villa,Mudappathur,Mallannur.P.O,Kannur-670701............Complainant(s)Versus1. Amazon India2nd Floor,8AFilna Towers,Opp.JP Techn...

Case Number: 89

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Date of Filing: 23-03-2023

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Date of Upload: 02-08-2023

Gujarat

AMAZON INDIA PVT LIMITE V/S SHITAL GHANSHAYAM PRASAD JOSHI

Amazon   Amazon  

Court Name: Anand

Appelant Advocate SELF

Respondant Advocate

Case Number: 452

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Date of Filing: 09-11-2022

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Date of Upload: 02-08-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.