Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Rajasthan

AMAZON V/S NARENDRA KUMAR

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate RAVIEER SINGH

Respondant Advocate

Case Number: 811

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Date of Filing: 16-11-2018

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Date of Upload: 16-08-2023

Bihar

AMAZON SELLER SERVICES PRIVATED LIMITED V/S NITESH KUMAR SINGH

Amazon   Amazon  

Court Name: Purnia

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 14-06-2023

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Date of Upload: 26-08-2023

Kerala

The Manager/CEO/Managing Director, Amazon India Registered Officer, Brigade Gateway, 8th Floor, 26/1 V/S Varun P.P, Aged 25 Years, S/o Prabhakaran, Parakuzhiyil House, Padivchira (PO), Pulpally

Amazon   Amazon  

Court Name: Wayanad

Appelant Advocate Adv. T. J Shaji

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/160/2020( Date of Filing : 29 Dec 2020 )1. Varun P.P, Aged 25 Years, S/o Prabhakaran, Parakuzhiyil House, Padivchira (PO), PulpallyPulpallyWayanadKerala ...........C...

Case Number: 160

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Date of Filing: 29-12-2020

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Date of Upload: 22-08-2023

Haryana

Amazon V/S Prem Kumar

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate

Case Number: 904

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Date of Filing: 16-09-2019

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Date of Upload: 06-09-2023

Rajasthan

AMAZON IN V/S RAKESH MEENA

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate KULDEEP CHAND

Respondant Advocate

Case Number: 679

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Date of Filing: 04-11-2019

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Date of Upload: 16-08-2023

Uttar Pradesh

Amazon Seller Services V/S Mr. Yash Agrawal

Amazon   Amazon  

Court Name: Sitapur

Appelant Advocate Self

Respondant Advocate

Case Number: 142

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Date of Filing: 09-12-2021

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Date of Upload: 16-08-2023

Chhattisgarh

AMAZON SALES SEVICES PVT LTD BANGALORE, KARNATAKA V/S UPENDRA KUMAR SAHU

Amazon   Amazon  

Court Name: Janjgir-Champa

Appelant Advocate SHRI INDRAJEET RATHORE

Respondant Advocate SHRI MOHAN MUKESH SAHU

Case Number: 21

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Date of Filing: 01-04-2021

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Date of Upload: 08-08-2023

Kerala

The Managing Director Amazon India V/S P.R.Suresh

Amazon   Amazon  

Court Name: Trissur

Appelant Advocate Adv.P.R.Suresh

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/22/73( Date of Filing : 14 Feb 2022 )1. P.R.SureshS.G Bhavan Civil Lane Road,Ayyanthole.TCR...........Complainant(s)Versus1. The Managing Director Amazon IndiaAmazon seller service (p) Ltd,,Bangalore2. The...

Case Number: 22

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Date of Filing: 14-02-2022

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Date of Upload: 07-08-2023

Karnataka

Amazon CEO, V/S Atul Agarwal,

Amazon   Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 43

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Date of Filing: 05-04-2023

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Date of Upload: 11-08-2023

Karnataka

M/s. Amazon India Private Ltd., V/S Sri. Akhil,

Amazon   Amazon  

Court Name: Bangalore 4th Additional

Appelant Advocate Party in Person.

Respondant Advocate

Case Number: 75

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Date of Filing: 16-03-2023

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Date of Upload: 05-09-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.