Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Madhya Pradesh

AMAZON INDIA LIMITED V/S AKASH RAJAK

Amazon   Amazon  

Court Name: Morena

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 04-01-2023

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Date of Upload: 25-08-2023

Haryana

AMAZON INDIA,BRIGADE GATEWAY . V/S DR.K.K NAGPAL.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULAConsumer Complaint No:503 of 2021Date of Institution:07.12.2021Date of Decision:23.08.2023Dr. K.K.Nagpal, aged 76 years, M.B.B.S.D.T.C.D(Retd. SMO), resident of Flat No.178-C, Kendriya Vihar II, Sector-25, Panch...

Case Number: 503

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Date of Filing: 07-12-2021

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Date of Upload: 28-08-2023

Uttarakhand

Amazon India Ltd. V/S Ankit Arya

Amazon   Amazon  

Court Name: Almora

Appelant Advocate Adv.Imroz Khan

Respondant Advocate

Case Number: 99

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Date of Filing: 07-05-2022

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Date of Upload: 23-08-2023

Haryana

M/S AMAZON INDIA . V/S SH AJWINDER SINGH.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA.Consumer Complaint No:144 of 2021Date of Institution:22.02.2021Date of Decision:22.08.2023Sh.Ajwinder Singh S/o Sh. Satnam Singh, House No.1129 First Floor, Sector-21, Panchkula(Haryana). ..….Complainant...

Case Number: 144

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Date of Filing: 22-02-2021

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Date of Upload: 28-08-2023

Uttarakhand

Amazon India. V/S Atul Kumar

Amazon   Amazon  

Court Name: Almora

Appelant Advocate Adv.Imroz Khan

Respondant Advocate

Case Number: 43

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Date of Filing: 06-05-2022

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Date of Upload: 23-08-2023

Gujarat

The Authorized Signatory Amazon India V/S Kanojiya Prakash Buddhi Prasad

Amazon   Amazon  

Court Name: Bharuch

Appelant Advocate Self

Respondant Advocate N.M. Shaikh

Case Number: 81

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Date of Filing: 21-04-2023

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Date of Upload: 22-08-2023

Madhya Pradesh

AMAZON SELS MANAGER V/S GEETU JADON

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate DILEEP THAKUR

Respondant Advocate

Case Number: 509

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Date of Filing: 14-10-2021

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Date of Upload: 18-08-2023

Bihar

AMAZON ONLINE SHOPPING PLATFORM HARYANA & OTHERS. V/S CHANDAN KUMAR

Amazon   Amazon   Online Shopping   Haryana  

Court Name: Sitamarhi

Appelant Advocate BALIRAM THAKUR

Respondant Advocate ADV. SELF

Case Number: 54

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Date of Filing: 03-08-2022

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Date of Upload: 24-08-2023

Kerala

Amazon India V/S Rakesh Kanhirampara

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/141/2023( Date of Filing : 02 May 2023 )1. Rakesh Kanhirampara10/343,Kanhirampara House,Peravoor.P.O,Peravoor,Kannur-670673............Complainant(s)Versus1. Amazon Indiasecond Floor,Safina Towers,Opp JP Techno P...

Case Number: 141

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Date of Filing: 02-05-2023

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Date of Upload: 18-08-2023

Haryana

Amazon V/S Prem Kumar

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate

Case Number: 904

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Date of Filing: 16-09-2019

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Date of Upload: 06-09-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.