Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1763 Consumer Court Cases Against Amazon.
AMAZON PRIME V/S PARTEEK BUDAR
Court Name: Jodhpur
Appelant Advocate DEEN DAYAL PUROHIT
Respondant Advocate GOVIND SUTHAR
Case Number: 0
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Date of Filing: 22-02-2022
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Date of Upload: 05-09-2023
Amazon Development center India Pvt. Ltd. V/S Namrata Singh
Court Name: Varanasi
Appelant Advocate R. C. Rai
Respondant Advocate
Case Number: 121
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Date of Filing: 18-06-2019
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Date of Upload: 05-09-2023
Case Number: 59
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Date of Filing: 01-12-2022
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Date of Upload: 06-09-2023
Case Number: 142
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Date of Filing: 02-06-2023
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Date of Upload: 06-09-2023
1) Amazon India (2) Sold By - Retail Fiesta Pvt.Ltd. V/S Ashish Mehra
Court Name: Gandhinagar
Appelant Advocate Self
Respondant Advocate 1) A M Mehta
Case Number: 123
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Date of Filing: 20-04-2023
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Date of Upload: 01-09-2023
Amazon Retail India Private Limited V/S Sumandeep Kaur Gharu
Court Name: Moga
Appelant Advocate In Person
Respondant Advocate Sh.Sukhbeer Singh Ghai
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/53/2023( Date of Filing : 31 May 2023 )1. Sumandeep Kaur GharuW/o Jagroop Singh Gharu R/o Near Satya Sai Hospital, Dune-Ke, Tehsil and District M...
Case Number: 53
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Date of Filing: 31-05-2023
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Date of Upload: 06-09-2023
The Authorised Signatory, M/s. Amazon India PVt. Ltd., V/S Rajala Venkata Rami Reddy
Court Name: Krishna at Vijaywada
Appelant Advocate P.L.PRABHAKAR
Respondant Advocate
Case Number: 25
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Date of Filing: 19-07-2023
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Date of Upload: 11-09-2023
The Managing Director, Amazon World Trade Centre V/S Tapan Kumar Mukherjee
Amazon Amazon World Trade Centre
Court Name: Kolkata-II(Central)
Appelant Advocate Self
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/168/2020( Date of Filing : 25 Sep 2020 )1. Tapan Kumar Mukherjee5/H/16, Bhukailash Road, P.S. Ekbalpore, P.O.Kidderpore,Kolkata-70...
Case Number: 168
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Date of Filing: 25-09-2020
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Date of Upload: 01-09-2023
Amazon Development Centre India Pvt.Ltd. And Others V/S Muskaan Upreti
Court Name: Ghaziabad
Appelant Advocate Praveen Kumar Upadhayay
Respondant Advocate
Case Number: 40
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Date of Filing: 30-01-2023
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Date of Upload: 28-08-2023
Manager, Amazon India & ORS. V/S Shri Nitin Gakhar
Court Name: Udham Singh Nagar
Appelant Advocate Smt. Uma Gakhar
Respondant Advocate
Case Number: 24
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Date of Filing: 07-02-2022
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Date of Upload: 26-08-2023
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.