Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

West Bengal

Authorized signatory Amazon Retail India Private Limited V/S Abdur Razzak Molla S/O- Mannan Molla

Amazon   Amazon  

Court Name: South 24 Parganas

Appelant Advocate Apurba Kumar Sautya

Respondant Advocate

District Consumer Disputes Redressal CommissionSouth 24 ParganasBaruipur, Kolkata-700 144Complaint Case No. CC/42/2023( Date of Filing : 27 Feb 2023 )1. Abdur Razzak Molla S/O- Mannan MollaVill- Ujore, P.O- Khaiyamara, P.S- Bakul Tala( Joynagar), Dist- S 24 Pgs, PIN- 743 3372. Mo...

Case Number: 42

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Date of Filing: 27-02-2023

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Date of Upload: 20-09-2023

Delhi

AMAZON V/S SIDHARTHA MANDAL

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 215/2019IN THE MATTERS OF:-Sidhartha Mandal ……COMPLAINANTVERSUSM/s Amazon & Ors. ……OPPOSITE PARTIES Coram:Ms. SONICA MEHRO...

Case Number: 19

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Date of Filing: 24-04-2019

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Date of Upload: 19-09-2023

Rajasthan

Amazon Pvt Ltd & other V/S Gagan Jain

Amazon   Amazon  

Court Name: Sawai Madhopur

Appelant Advocate girraj goyal

Respondant Advocate padamini Rathore

Case Number: 479

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Date of Filing: 23-08-2021

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Date of Upload: 13-09-2023

Uttar Pradesh

AMAZON PVT.LTD. V/S RUHI OUTDOOR VIKAR FURNITURE

Amazon   Amazon   Furniture  

Court Name: Gautam Buddha Nagar

Appelant Advocate DINESH NIRVAN

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Execution Application No. EA/84/2023( Date of Filing : 16 May 2023 )InComplaint Case No. CC/26/20191. RUHI OUTDOOR VIKAR FURNITURE SIKANDRABAD INDUSTRIAL AREA U.P............Appellant(...

Case Number: 84

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Date of Filing: 16-05-2023

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Date of Upload: 11-09-2023

Uttar Pradesh

AMAZON SELLER SERVICES V/S MR. SHASHIKANT

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Execution Application No. EA/60/2023( Date of Filing : 10 Apr 2023 )InComplaint Case No. CC/141/20221. MR. SHASHIKANTSB- 09, SECTOR 117, NOIDA 201301...........Appellant(s)Versus1. AMA...

Case Number: 60

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Date of Filing: 10-04-2023

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Date of Upload: 11-09-2023

Uttar Pradesh

AMAZON IN V/S YOGESH TRIPATHI

Amazon   Amazon  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

Case Number: 82

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Date of Filing: 21-09-2022

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Date of Upload: 09-09-2023

Chandigarh

Amazon India Pvt. Ltd. V/S Manjeet Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 476 OF 2022Manjeet Singh Vs Amazon India Pvt. Ltd. & ors. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER KARAN...

Case Number: 476

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Date of Filing: 28-04-2022

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Date of Upload: 13-09-2023

Gujarat

Amazon India V/S Kalpesh Dhirajlal Patel

Amazon   Amazon  

Court Name: Ahmedabad Rural

Appelant Advocate SELf

Respondant Advocate ABHISHEK MEHTA

Case Number: 314

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Date of Filing: 31-05-2022

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Date of Upload: 12-09-2023

Himachal Pradesh

Amazon Seller V/S Sulakshna

Amazon   Amazon  

Court Name: Kinnaur

Appelant Advocate Raj Negi

Respondant Advocate Subhash Negi

Case Number: 6

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Date of Filing: 10-04-2019

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Date of Upload: 12-09-2023

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Sonu Machal

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Rajneesh Kaushal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/140/2020Date of Institution:16/03/2020Date of Decision:06/09/2023Sonu Machal aged 32 years son of Sh.Suresh Kumar, R/o H.No.5829, Maloya Colony, Chandigarh-160025.… ComplainantV E R ...

Case Number: 140

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Date of Filing: 16-03-2020

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Date of Upload: 13-09-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.