Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Rajasthan

AMAZON DEVELOPMENT CENTRE INDIA PVT LTD V/S PRMOD SOLANKI

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate VIKAS RATHI

Respondant Advocate DILIP CHAUHAN

Case Number: 496

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Date of Filing: 31-12-2018

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Date of Upload: 18-10-2023

Gujarat

1) Lenovo india Pvt. Ltd. (2) Amazon Retail India Pvt. Ltd. (3) Appario Retail Pvt. Ltd. V/S Mukesh Kirit Gajjar

Amazon   Amazon   Lenovo  

Court Name: Gandhinagar

Appelant Advocate Self

Respondant Advocate 1) P B Patel (2) A M Mehta (3)B R Sharma

Case Number: 41

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Date of Filing: 06-02-2023

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Date of Upload: 16-10-2023

Kerala

AMAZON RETAIL INDIA PVT LTD V/S P.K SUKUMARAN

Amazon   Amazon  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/23/378( Date of Filing : 15 Jun 2023 )1. P.K SUKUMARANPANTHALANIKKAL HOUSE, MANAKKADAN , KAKKANDU , KERALA...........Complainant(s)Versus1. AMAZON RETAIL INDIA PVT LTDGROUND FLOOR, EROS PLAZA EROS CORPORAT...

Case Number: 23

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Date of Filing: 15-06-2023

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Date of Upload: 21-10-2023

Haryana

Amazon V/S Navneet Dagar

Amazon   Amazon  

Court Name: Bhiwani

Appelant Advocate In Person

Respondant Advocate

Navneet Dagar Vs. Amazon World Trade CentrePresent: Complainant in person. Sh. Devender Singh Tanwar, Advocate for OP. Today complainant has made a statement that he does not want to pursue with the present complaint being redressed his grievance sought under this complaint and h...

Case Number: 77

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Date of Filing: 07-08-2020

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Date of Upload: 20-10-2023

Delhi

AMARESH SINHA & ORS. V/S AMAZON SELLER SERVICES PRIVATE LIMITED

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1943

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Date of Filing: 22-08-2023

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Date of Upload: 13-10-2023

Delhi

AMARESH SINHA & ORS. V/S AMAZON SELLER SERVICES PRIVATE LIMITED

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 1944

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Date of Filing: 22-08-2023

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Date of Upload: 13-10-2023

Orissa

M/s Amazon Seller Services PVT Ltd V/S Bijay Pratap Singh

Amazon   Amazon  

Court Name: Cuttak

Appelant Advocate R K Pattanaik & associates

Respondant Advocate A Tripathy & associates

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.26/2018Sri Bijaya Pratap Singh,S/o: Ram Pujan Singh,C/o: Orissa Law Review,High Court Square,Nimchouri,Cuttack-753002.. ... Complainant. Vrs.M/s. AMAZON Seller Services Pvt. Ltd.,Having its Regd. Off...

Case Number: 26

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Date of Filing: 16-02-2018

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Date of Upload: 14-10-2023

Haryana

Amazon Seller Service Private Limited V/S Anshul Dwivedi

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 931

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Date of Filing: 23-12-2021

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Date of Upload: 13-10-2023

Delhi

AMAZON DEVELOPMENT CENTER INDIA (P)LTD. V/S GAUTAM DHAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate GAGAN CHAWLA

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/542/2019( Date of Filing : 16 Jul 2019 )1. GAUTAM DHAR DIRECTOR M/S BRAJKON ORGANICS PVT.LTD. 217,2ND FLOOR,CROWN HEIGHTS,SEC-1...

Case Number: 542

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Date of Filing: 16-07-2019

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Date of Upload: 11-10-2023

Delhi

AMAZON SELLER SERVICES PVT LTD V/S SADDAM HUSSAIN

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058LOK ADALAT : 08.10.2023Complaint Case. No. 136/2023 Date of order: 08.10.2023Saddam Hussain Vs Amazon India.Present :- complainant in person. Adv. Gourav for OP. T...

Case Number: 23

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Date of Filing: 28-03-2023

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Date of Upload: 09-10-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.