Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Tamil Nadu

The Properitor and Manager Amazon Com India and another V/S F.James

Amazon   Amazon  

Court Name: Madurai

Appelant Advocate Party in person

Respondant Advocate A.R.Poorarja

Case Number: 175

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Date of Filing: 07-12-2022

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Date of Upload: 08-11-2023

Himachal Pradesh

Amazon India V/S Bharat Kalta

Amazon   Amazon  

Court Name: Shimla

Appelant Advocate Shashi Bhuhsan

Respondant Advocate

Case Number: 286

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Date of Filing: 07-11-2022

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Date of Upload: 20-10-2023

Delhi

AMAZON INDIA LTD. V/S UDIT RANA

Amazon   Amazon  

Court Name: North West

Appelant Advocate PARDEEP KUMAR

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/380/2022( Date of Filing : 31 May 2022 )1. UDIT RANAS/O SH.K.S.RANA R/O D-720,ROHINI HEIGHTS,SEC-29,ROHINI,DELHI...........Co...

Case Number: 380

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Date of Filing: 31-05-2022

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Date of Upload: 20-10-2023

Kerala

Amazon India V/S Shinjith Mullora

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/90/2023( Date of Filing : 23 Mar 2023 )1. Shinjith MulloraS/o Chandran,Moon Flower Villa,Mudappathur,Mallannur.P.O,Kannur-670701............Complainant(s)Versus1. Amazon India2nd Floor,Safilna Towers,Opp JP Techn...

Case Number: 90

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Date of Filing: 23-03-2023

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Date of Upload: 19-10-2023

Madhya Pradesh

AMAZON INDIA V/S ANKIT GAUR

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate KUNAL SINGH

Respondant Advocate

Case Number: 248

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Date of Filing: 17-08-2022

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Date of Upload: 19-10-2023

Madhya Pradesh

AMAZON SIGNATURY OFFICER V/S DHEERAJ KUMAR

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate RAHUL YADAV

Respondant Advocate RAJKUMAR GURJAR

Case Number: 308

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Date of Filing: 21-03-2022

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Date of Upload: 18-10-2023

Delhi

M/S AMAZON SELLER SERVICES PVT. LTD & ANR V/S MR. AMIT KUMAR

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate DEEPAK SINGH THAKUR

Respondant Advocate

Case Number: 477

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Date of Filing: 14-09-2023

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Date of Upload: 18-10-2023

Delhi

M/S AMAZON SELLER SERVICES PVT. LTD & ANR V/S MR. AMIT KUMAR

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 2182

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Date of Filing: 14-09-2023

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Date of Upload: 18-10-2023

Madhya Pradesh

BHARAT SINGH V/S AMAZON SELLER SER. PVT.LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate SH.AMIT TIWARI

Respondant Advocate

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, FIRST APPEAL NO. 39 OF 2021AMAZON SELLER SERVICES PVT.LTD. VS BHARAT SINGH & ORS.O R D E R S H E E TDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING17.10.2023 Shri Amit Tiwari, learned counsel for the...

Case Number: 21

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Date of Filing: 09-02-2021

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Date of Upload: 18-10-2023

Rajasthan

AMAZON INDIA V/S MUKESH AGRAWAL

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate BHANU PRAKASH DADHICH

Respondant Advocate

Case Number: 12

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Date of Filing: 13-01-2022

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Date of Upload: 18-10-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.