Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India Pvt. Ltd. & Ors. V/S Ravi Dutt Yadav

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh. Pranav Verma

Respondant Advocate

Case Number: 1002

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Date of Filing: 31-10-2023

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Date of Upload: 02-11-2023

Uttar Pradesh

Harshit Chauhan & Other V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Jayant Gupta, Harsh Hiroo, Abhishek Manchanda, Prashant Gupta & Siddharth Gupta

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1731/2023( Date of Filing : 18 Oct 2023 )(Arisen out of Order Dated 14/07/2023 in Case No. Complaint Case No. CC/141/2022 of District Aligarh)1. A...

Case Number: 1731

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Date of Filing: 18-10-2023

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Date of Upload: 06-11-2023

Karnataka

The Amazon , Surat Gujarat V/S M.Y.Maruthi Kumar S/o. M.Yenkanna

Amazon   Amazon  

Court Name: Raichur

Appelant Advocate InPerson

Respondant Advocate

Case Number: 13

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Date of Filing: 14-03-2023

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Date of Upload: 07-11-2023

Haryana

Amazon V/S Rajesh Kumar

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate Sh. Surender Saini

Respondant Advocate

Case Number: 250

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Date of Filing: 15-04-2022

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Date of Upload: 10-11-2023

West Bengal

AMAZON SELLER SERVICES V/S SURESH KUMAR BHUTRA

Amazon   Amazon  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/334/2022( Date of Filing : 09 Dec 2022 )1. SURESH KUMAR BHUTRA15, G...

Case Number: 334

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Date of Filing: 09-12-2022

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Date of Upload: 01-11-2023

West Bengal

Seneor Vice President, Amazon.In, Amazon India, V/S Sri Ashok Das,

Amazon   Amazon  

Court Name: Cooch Behar

Appelant Advocate Sri Ashok Das, In person

Respondant Advocate Sri Anup Kr. Dey,

District Consumer Disputes Redressal Commission,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/22/2022( Date of Filing : 06 May 2022 )1. Sri Ashok Das,S/o. Late Jagadish Ch. Das,...

Case Number: 22

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Date of Filing: 06-05-2022

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Date of Upload: 31-10-2023

Rajasthan

Amazon Brigade Gateway V/S Mukul Saini

Amazon   Amazon  

Court Name: Bundi

Appelant Advocate Parmod sain

Respondant Advocate Ranveer Singh

Case Number: 45

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Date of Filing: 06-02-2020

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Date of Upload: 31-10-2023

Punjab

Amazon Pay India Pvt. Ltd. V/S Raj Kumar

Amazon   Amazon  

Court Name: Mansa

Appelant Advocate

Respondant Advocate Sh. Gagandeep Singh

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONMANSAPUNJABMiscellaneous Application No. MA/23/153( Date of Filing : 13 Oct 2023 )InComplaint Case No. CC/23/1021. Raj KumarS/o Nohar Chand R/o Ward No.3 Gali No. 10 Aggarsain Bhawan Road Mansa...........Appellant(s)Versus1. Amazon P...

Case Number: 23

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Date of Filing: 13-10-2023

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Date of Upload: 02-11-2023

Chhattisgarh

Amazon Online Shopping Co. V/S Avinash Dubey

Amazon   Amazon   Online Shopping  

Court Name: Durg

Appelant Advocate Meenal

Respondant Advocate

Case Number: 18

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Date of Filing: 22-09-2018

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Date of Upload: 31-10-2023

Uttar Pradesh

AMAZON DEVELOPMENT V/S SANTOSH

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate NARESH KUMAR

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/16/2020( Date of Filing : 13 Jan 2020 )1. SANTOSH TOPIWALA GALI NO 3, CHALERA SECTOR NOIDA, ...........Complainant(s)Versus1. AMAZON DEVELOPMENT B - 2/62, TOWER 2...

Case Number: 16

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Date of Filing: 13-01-2020

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Date of Upload: 28-10-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.