Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON V/S SHIVAM

Amazon   Amazon  

Court Name: Sitapur

Appelant Advocate

Respondant Advocate

Case Number: 30

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Date of Filing: 31-01-2022

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Date of Upload: 30-11-2023

Haryana

Concerned Official Amazon Fulfillment Centre V/S Raghu Raj S/o Purshotam Ram

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Viredner Khatri

Respondant Advocate

Case Number: 307

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Date of Filing: 26-09-2019

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Date of Upload: 14-11-2023

Delhi

AMAZON V/S VIJAY AGARWAL

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CC/109/2017IN THE MATTERS OF:-Vijay Aggarwal ……COMPLAINANTVERSUSAmazon India ……OPPOSITE PARTYCoram:SONICA MEHROTRA (PRESIDENT)RICHA J...

Case Number: 17

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Date of Filing: 28-02-2017

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Date of Upload: 17-11-2023

Uttar Pradesh

Amazon .in V/S Anas S/o Jane Alam

Amazon   Amazon  

Court Name: Meerut

Appelant Advocate

Respondant Advocate

Case Number: 148

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Date of Filing: 04-05-2022

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Date of Upload: 16-11-2023

Maharashtra

Amazon India V/S Mr Ranjit Gupta (SEC 72)

Amazon   Amazon  

Court Name: Additional DCF, Pune

Appelant Advocate SELF

Respondant Advocate

Case Number: 23

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Date of Filing: 24-04-2023

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Date of Upload: 07-11-2023

West Bengal

Director, Amazon Seller Services Pvt.Ltd.(ASSPL) V/S Akhilesh Singh

Amazon   Amazon  

Court Name: Rajarhat

Appelant Advocate Mr. Indranil De

Respondant Advocate Mr. Diganta Das

...

Case Number: 163

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Date of Filing: 03-12-2019

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Date of Upload: 03-11-2023

Maharashtra

Manager Amazon Office Pune V/S Dipak Prlhad Wankhade

Amazon   Amazon  

Court Name: Buldana

Appelant Advocate Adv.A.U. Wavge

Respondant Advocate

Case Number: 105

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Date of Filing: 18-04-2022

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Date of Upload: 07-11-2023

Kerala

Amazon India, V/S Jensen Joy,

Amazon   Amazon  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Case Number: 295

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Date of Filing: 24-09-2022

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Date of Upload: 15-11-2023

Delhi

Amazon India V/S Shri Sandeep Kumar

Amazon   Amazon  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 98/22In the matter of:Sh. Sandeep KumarS/o Sh. Dharamveer Singh,R/o H. No. B 138/A, Nehru Vihar,Near Govt. School, Tukmirpur,N...

Case Number: 98

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Date of Filing: 25-04-2022

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Date of Upload: 07-11-2023

Rajasthan

Amazon Dot In Cloud Tall India pvt. ltd. V/S Hitesh makhija

Amazon   Amazon  

Court Name: Kota

Appelant Advocate Amrish blariya

Respondant Advocate Jai kumar

Case Number: 258

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Date of Filing: 19-05-2017

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Date of Upload: 03-11-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.