Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1763 Consumer Court Cases Against Amazon.
Amazon V/S Parmod
Court Name: Bhiwani
Appelant Advocate Sachin Kumar Singla
Respondant Advocate
CC No.16 of 2023Parmod Vs. Amazon etc.Present: Sh. Sachin Kumar Singla, Adv. for complainant. OPs No.1 & 2 exparte. Today learned counsel for complainant has made a statement that he does not want to pursue with the present complaint being compromised with OPs and withdraws t...
Case Number: 16
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Date of Filing: 03-02-2023
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Date of Upload: 04-12-2023
Amazon Seller Services Pvt. Ltd. V/S Bittu Basak
Court Name: Jalpaiguri
Appelant Advocate Ujjal Chakraborty
Respondant Advocate
District Consumer Disputes Redressal Forum, JALPAIGURI Execution Application No. EA/11/2023( Date of Filing : 02 Aug 2023 )InComplaint Case No. CC/21/20211. Bittu BasakS/O Lakshman Basak R/O Talmahat Mistri Para Rajganj District Jalpaiguri PIN-735133JalpaiguriWest Bengal............
Case Number: 11
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Date of Filing: 02-08-2023
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Date of Upload: 21-11-2023
Manager Amazon India V/S Saiyyed Noor Alam
Court Name: Barabanki
Appelant Advocate
Respondant Advocate
Case Number: 30
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Date of Filing: 09-11-2023
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Date of Upload: 21-11-2023
AMAZON RETAIL INDIA PVT LTD V/S RAVINDRA PANCHAL
Court Name: Jaipur-III
Appelant Advocate Anuj Mathur
Respondant Advocate
Case Number: 527
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Date of Filing: 18-07-2023
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Date of Upload: 16-11-2023
Amazon India V/S Dr.Pritpal Singh
Court Name: Ludhiana
Appelant Advocate Bhag singh adv
Respondant Advocate Sudhir Gakhar adv
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No:567 dated 12.12.2019. Date of decision: 15.11.2023.Dr. Pritpal Singh aged 60 years (Retired PCMS-1), son of Sh. Bachan Singh, resident of House No.219-C, Rajguru Nagar, Ludhiana. ..…Complainant Ver...
Case Number: 19
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Date of Filing: 12-12-2019
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Date of Upload: 21-11-2023
Amazon Seller Services Private Limited V/S Kethavath Naresh
Court Name: Hyderabad
Appelant Advocate
Respondant Advocate Adv. Rajan Sri Krishnan
Case Number: 38
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Date of Filing: 30-01-2023
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Date of Upload: 17-11-2023
Amazon India Limited V/S Smt. Padma Murthy
Court Name: Hyderabad-III
Appelant Advocate Mr. Dheeraj Murthy
Respondant Advocate M.A. Madhumathi
Case Number: 632
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Date of Filing: 20-09-2022
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Date of Upload: 22-11-2023
Amazon Seller Services Pvt Ltd. V/S Ram Niwas S/o Jagdish Chand
Court Name: Yamunanagar
Appelant Advocate Pardeep Kumar
Respondant Advocate Satish Sangwan OP No.3
Case Number: 5
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Date of Filing: 11-08-2023
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Date of Upload: 16-11-2023
Concerned Official Amazon Fulfillment Centre V/S Raghu Raj S/o Purshotam Ram
Court Name: Sonipat
Appelant Advocate Viredner Khatri
Respondant Advocate
Case Number: 307
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Date of Filing: 26-09-2019
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Date of Upload: 14-11-2023
Case Number: 258
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Date of Filing: 19-10-2023
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Date of Upload: 15-11-2023
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.