Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Karnataka

Amazon Seller Services Pvt Ltd., V/S Ms. Supriya Pawar,

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate Lekha G

Respondant Advocate

Case Number: 203

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Date of Filing: 27-05-2024

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Date of Upload: 08-10-2024

Uttar Pradesh

Amazon Pvt.Ltd. V/S Mohammmad Almas Khan

Amazon  

Court Name: Ghaziabad

Appelant Advocate Sandeep Singh

Respondant Advocate

Case Number: 123

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Date of Filing: 19-04-2023

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Date of Upload: 27-09-2024

West Bengal

AMAZON RETAIL INDIA PRIVATE LIMITED V/S RAKESH SUROLIA

Amazon  

Court Name: Howrah

Appelant Advocate Sanjib Raj

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Miscellaneous Application No. MA/50/2024( Date of Filing : 27 Jun 2024 )InComplaint Case ...

Case Number: 50

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Date of Filing: 27-06-2024

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Date of Upload: 27-09-2024

West Bengal

Amazon India V/S Satya Prakash Chel

Amazon  

Court Name: Purulia

Appelant Advocate S.Roy

Respondant Advocate S.Banerjee

Case Number: 6

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Date of Filing: 28-01-2020

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Date of Upload: 26-09-2024

Madhya Pradesh

AMAZON V/S PRANAY PATIL

Amazon  

Court Name: Burhanpur

Appelant Advocate ANEES AHMED ANSARI

Respondant Advocate GUPTESHWAR SONI

Case Number: 20

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Date of Filing: 24-02-2022

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Date of Upload: 27-09-2024

Kerala

AMAZON . COM. INC.BANGALORE V/S JAYAKRISHNAN

Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/282/2018( Date of Filing : 05 Oct 2018 )1. JAYAKRISHNANSATHYASREE ,MAYANAD ,KOZHIKODE -673008...........Complainant(s)Versus1. AMAZON . COM. INC.BANGALOREBRIGAD GATEWAY ,8th FLOOR ,26/1,Dr. RAJKUMAR...

Case Number: 282

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Date of Filing: 05-10-2018

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Date of Upload: 14-10-2024

Punjab

Amazon India V/S Shamly Goyal

Amazon  

Court Name: Bhatinda

Appelant Advocate Ram Manohar

Respondant Advocate

Case Number: 20

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Date of Filing: 23-07-2020

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Date of Upload: 16-10-2024

Karnataka

AMAZON SELLER SERVICES PRIVATE LIMITED V/S DR. BHOLA BISWAS

Amazon  

Court Name: Bellary

Appelant Advocate Suresh D

Respondant Advocate OP 1 by SLP, OP 2 by Exparte

Case Number: 122

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Date of Filing: 13-12-2023

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Date of Upload: 27-09-2024

Madhya Pradesh

AMAZON SELLER SERVICE PRIVATE LIMITED V/S AADITYA SOLANKI

Amazon  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 10-10-2022

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Date of Upload: 19-09-2024

Uttar Pradesh

AMAZON RETAIL INDIA LTD AND OTHERS V/S RAGHAV KUMAR

Amazon  

Court Name: Saharanpur

Appelant Advocate

Respondant Advocate

Case Number: 129

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Date of Filing: 21-08-2023

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Date of Upload: 20-09-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.