Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Chhattisgarh

AMAZON SALER SERVICES PVT.LTD. V/S BALMUKUND PATEL

Amazon  

Court Name: Bilaspur

Appelant Advocate SHRI NAVEEN BISEN

Respondant Advocate

Case Number: 21

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Date of Filing: 04-03-2021

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Date of Upload: 06-12-2024

Kerala

Amazon Seller Services Pvt Ltd V/S Gopala Krishna Bhat B

Amazon  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.C. KasaragodKeralaComplaint Case No. CC/185/2024( Date of Filing : 30 May 2024 )1. Gopala Krishna Bhat BS/o ShankaraNarayana Bhat B Kochi House Yethaduka Post pin 671551KasaragodKerala...........Complainant(s)Versus1. Amazon Seller Services Pvt LtdDaniyal creation B-16 Anan...

Case Number: 185

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Date of Filing: 30-05-2024

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Date of Upload: 02-12-2024

Uttar Pradesh

AMAZON INDIA PVT LTD V/S SHAKTI VIKAS CHATURVEDI

Amazon   Amazon India  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/701/2024( Date of Filing : 01 Sep 2024 )1. SHAKTI VIKAS CHATURVEDIC-1104, GRAND AJNARA HERITAGEGAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(s)Versus1. A...

Case Number: 701

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Date of Filing: 01-09-2024

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Date of Upload: 29-11-2024

Uttar Pradesh

AMAZON RETAIL INDIA PRIVATE LIMITED V/S SHAILENDRA KUMAR WALIA

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/699/2024( Date of Filing : 31 Aug 2024 )1. SHAILENDRA KUMAR WALIA203, MAHAGUN MAPLE, F 26, SECTOR 50, NOIDAGAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(...

Case Number: 699

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Date of Filing: 31-08-2024

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Date of Upload: 29-11-2024

Orissa

AMAZON RETAIL INDIA PRIVATE LIMITE D V/S Divyani Naik

Amazon  

Court Name: Kalahandi

Appelant Advocate self

Respondant Advocate Pradeep Kumar Pattnaik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KALAHANDINEAR TV CENTRE PADA, BHAWANIPATANA, KALAHANDI ODISHA, PIN 766001Complaint Case No. CC/32/2024( Date of Filing : 27 Feb 2024 )1. Divyani NaikD/O-Pradyumna Kumar Naik,T.V Centre Pada, Near Polultry farm,Kabrasthan, Mast stre...

Case Number: 32

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Date of Filing: 27-02-2024

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Date of Upload: 29-11-2024

Maharashtra

Case Number: 21

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Date of Filing: 09-05-2024

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Date of Upload: 02-12-2024

Rajasthan

AMAZON WAREHOUSE V/S RAJESH KUMAR

Amazon  

Court Name: Alwar

Appelant Advocate SATISH KUMAR

Respondant Advocate

Case Number: 1143

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Date of Filing: 27-09-2017

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Date of Upload: 27-11-2024

Uttar Pradesh

AMAZON SELLER SERVICES PVT LTD V/S SHIVAM KESARWANI

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate SELF/ IN PERSON

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/864/2024( Date of Filing : 16 Oct 2024 )1. SHIVAM KESARWANIF.NO 1804, TOWER 25, JAYPEE AMAN GREENS SECTOR 151, NOIDAGAUTAM BUDDHA NAGARUTTAR PRADESH...........Com...

Case Number: 864

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Date of Filing: 16-10-2024

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Date of Upload: 29-11-2024

Punjab

Amazon Seller V/S Elvin

Amazon  

Court Name: Tarn Taran

Appelant Advocate H.S.Sokhi

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,ROOM NO. 208DISTRICT ADMINISTRATIVE COMPLEX TARN TARANComplaint Case No. CC/4/2023( Date of Filing : 01 Feb 2023 )1. ElvinElvin aged 39 years S/o Jaipal, working as Clerk/Additional Ahlmad, Additional Civil Judge (Senior Division) T...

Case Number: 4

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Date of Filing: 01-02-2023

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Date of Upload: 28-11-2024

Madhya Pradesh

AMAZON INDIA V/S ROHIT RONGHE

Amazon  

Court Name: Ratlam

Appelant Advocate ANJANA RANA

Respondant Advocate SUNIL JOSHI, 3 Dipesh

Case Number: 20

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Date of Filing: 04-03-2020

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Date of Upload: 29-11-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.