Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India Pvt. Ltd. V/S Vishal Kumar

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Ankush Bansal

Respondant Advocate B.S Vinayak

BEFORE THE DISTT.CONSUMER DISPUTES REDRESSAL COMMISSION; FATEHABAD.Complaint No.65 of 2022.Date of Instt.:17.02.202.Date of Decision: 04.12.2023.Vishal Kumar Anand @ Aayush s/o Sh.Vijay Kumar r/o M.C.Colony, Fatehabad...Complainant VersusAmazon India Pvt. Ltd. Brigade Gateway, 8t...

Case Number: 65

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Date of Filing: 17-03-2022

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Date of Upload: 11-12-2023

Uttar Pradesh

M/s Amazon India Pvt.Ltd. V/S Sourabh Kumar Chaudhary

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Sunil Singh

Respondant Advocate None

Case Number: 79

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Date of Filing: 18-02-2019

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Date of Upload: 02-12-2023

Orissa

Amazon Retail India Private Limited V/S Dr Sunil Kumar Rath

Amazon   Amazon  

Court Name: Cuttak

Appelant Advocate Self

Respondant Advocate None

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C. No.206/2023Dr. Sunil Kumar Rath,S/o: Simanchal Rath,Plot No.3C/876,Sector-10,CDA,Cuttack-753014. ... Complainant. Vrs.Amazon Retail India Pvt. Ltd.,Building No.CCU1,Mouza,Amraberia,Phase-2:ESR Warehous...

Case Number: 206

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Date of Filing: 19-06-2023

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Date of Upload: 15-12-2023

Chhattisgarh

AMAZON SELLER SERVICES PVT. LTD. V/S SAI ABHINAV TATA

Amazon   Amazon   Tata  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 23

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Date of Filing: 26-07-2023

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Date of Upload: 30-11-2023

West Bengal

WWW Amazon In V/S Suparna Chowdhury

Amazon   Amazon  

Court Name: Paschim Midnapore

Appelant Advocate Somasish Panda

Respondant Advocate

Case Number: 99

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Date of Filing: 07-09-2018

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Date of Upload: 04-12-2023

Andhra Pradesh

THE MANAGING DIRECTOR (MARKETING), AMAZON INDIA PRIVATE LIMITED V/S B.S.V.V.R.PAVAN KUMAR, S/O. B.V.V.PRAKASH

Amazon   Amazon  

Court Name: East Godwari-II at Rajahmundry

Appelant Advocate SRI.I.SIVA PRASAD

Respondant Advocate SRI.M.S.SURYA KUMAR

Case Number: 90

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Date of Filing: 22-12-2022

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Date of Upload: 14-12-2023

Uttar Pradesh

Amazon India Pvt. Ltd. V/S Deepak Kumar Verma

Amazon   Amazon  

Court Name: Ghazipur

Appelant Advocate

Respondant Advocate

Case Number: 246

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Date of Filing: 14-10-2023

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Date of Upload: 05-12-2023

Himachal Pradesh

Amazon Retail V/S Pankaj Sood

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Sh. Vinay Sharma

Respondant Advocate

Case Number: 245

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Date of Filing: 08-09-2023

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Date of Upload: 28-11-2023

West Bengal

AMAZON SELLER SERVICE PVT. LTD. V/S SRI CHANDAN KUMAR

Amazon  

Court Name: Siliguri

Appelant Advocate R. DEY

Respondant Advocate

District Consumer Disputes Redressal Forum, SiliguriKshudiram Basu Bipanan Kendra (2nd Floor)H. C. Road, P.O. and P.S. Prodhan Nagar,Dist. Darjeeling.Complaint Case No. CC/17/2018( Date of Filing : 28 Feb 2018 )1. SRI CHANDAN KUMARC/O ASHISH PAL, 173, RASHBEHARI SARANI, RABINDRA ...

Case Number: 17

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Date of Filing: 28-02-2018

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Date of Upload: 24-11-2023

Telangana

1.Account Specialaist Amazon V/S Dr. Ponna Srinivas

Amazon   Amazon  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate Adv. Rajan Sri Krishnan

Case Number: 100

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Date of Filing: 06-03-2023

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Date of Upload: 22-11-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.