Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Madhya Pradesh

Amazon India V/S Rajul Bhatia

Amazon   Amazon  

Court Name: Jabalpur

Appelant Advocate Shivendra Pandey

Respondant Advocate S K Patel

Case Number: 181

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Date of Filing: 31-03-2018

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Date of Upload: 14-12-2023

Andhra Pradesh

Amazon India, Rep by its Authorized Signatory, Bangalore & 4 Ors- O.Ps V/S N.Venkata Ramana

Amazon   Amazon  

Court Name: Cuddapah

Appelant Advocate P.Srinivasa Apparao & Y.R. Udaya Sri ADVs-CMP

Respondant Advocate S.S.D.Ramaswamy For O.P.1 & O.P.5

Case Number: 43

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Date of Filing: 20-10-2020

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Date of Upload: 28-12-2023

Rajasthan

AMAZON INDIA PVT.LTD. V/S MANESH KUMAR KUMAWAT

Amazon   Amazon  

Court Name: Tonk

Appelant Advocate PAVITRA MISHRA

Respondant Advocate

Case Number: 121

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Date of Filing: 28-02-2020

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Date of Upload: 13-12-2023

Madhya Pradesh

AMAZON INDIA V/S PRAMILA MAKAWANA

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 333

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Date of Filing: 03-10-2022

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Date of Upload: 13-12-2023

Haryana

M/S Amazon Seller V/S Rakesh

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate Sh. Abhishek Aggarwal

Respondant Advocate

Case Number: 18

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Date of Filing: 22-11-2023

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Date of Upload: 22-12-2023

Delhi

AMAZON INDIA PVT. V/S PRABHAT KUMAR PINGORIA

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate TARUN LAL ADV., SHASHA JAIN ADV.

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/65/2023( Date of Filing : 13 Feb 2023 )1. PRABHAT KUMAR PINGORIAD-29, OLD KONDLI, DELHI-96...........Complainant(s)Versus1. AMAZON INDIA PVT.8TH FLOOR, 26/1, DR. RAJKUMAR ROAD, MALLESHWARAN, B...

Case Number: 65

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Date of Filing: 13-02-2023

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Date of Upload: 14-12-2023

Rajasthan

AMAZON V/S SUNIL DUTT SHARMA

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate SUNIL DUTT SHARMA

Respondant Advocate

Case Number: 625

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Date of Filing: 19-10-2023

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Date of Upload: 13-12-2023

Rajasthan

Amazon In V/S Kiran Bagdi

Amazon   Amazon  

Court Name: Udaipur

Appelant Advocate Mahesh Bagdi

Respondant Advocate

Case Number: 234

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Date of Filing: 26-07-2022

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Date of Upload: 14-12-2023

Uttar Pradesh

Amazon Seller Services Pvt.Ltd. V/S Smt.Namrata Upadhyay

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Harendra Singh Chauhan

Respondant Advocate

Case Number: 238

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Date of Filing: 13-04-2022

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Date of Upload: 12-12-2023

Himachal Pradesh

Amazon Head Office V/S Naresh Kumar Khanoria

Amazon   Amazon  

Court Name: Mandi

Appelant Advocate Sh. Ankit Sharma

Respondant Advocate Sh. Lal Singh

Case Number: 101

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Date of Filing: 22-09-2021

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Date of Upload: 11-12-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.