Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

AMAZON SELLER SERVICES PVT. LTD. V/S NISHANT KUMAR

Amazon  

Court Name: Gurgaon

Appelant Advocate

Respondant Advocate

Case Number: 280

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Date of Filing: 27-03-2022

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Date of Upload: 02-02-2024

Haryana

Amazon Seller Services Pvt. Ltd. & Ors. V/S Saransh Trehan

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh. Lalit Sorout

Respondant Advocate

Case Number: 77

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Date of Filing: 22-01-2024

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Date of Upload: 02-02-2024

Rajasthan

AMAZON SELLER SERVICE PVT. LTD. MANAGER V/S Rahul nagar

Amazon   Amazon  

Court Name: Kota

Appelant Advocate Manish sharma

Respondant Advocate Rakesh yadav

Case Number: 425

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Date of Filing: 15-11-2022

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Date of Upload: 29-01-2024

Rajasthan

AMAZON V/S Yogesh Garg

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate GAURAV SONI

Respondant Advocate

Case Number: 364

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Date of Filing: 20-06-2023

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Date of Upload: 30-01-2024

Haryana

THE CHIEF EXECUTIVE ,M/S AMAZON INDIA . V/S SUNIL UPPAL.

Amazon  

Court Name: Panchkula

Appelant Advocate ROHIT MOUDGIL

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA.Consumer Complaint No:124 of 2019Date of Institution27.02.2019Date of Decision:23.01.2024Sunil Uppal aged 61 years resident of House No.674, Sector-6, Panchkula(Haryana). ..….ComplainantVersus1. The Chie...

Case Number: 124

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Date of Filing: 27-02-2019

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Date of Upload: 05-02-2024

Madhya Pradesh

AMAZON SELLER SERVICE PVT LTD V/S ABHISHAY JAIN

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 135

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Date of Filing: 20-06-2022

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Date of Upload: 25-01-2024

Telangana

1.The Manager (Office in Charge M/s Amazon Seller Service Private Limited & Another V/S P. Ramchander Rao

Amazon   Amazon  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate Adv. Rajan Sri Krishnan

Case Number: 645

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Date of Filing: 14-10-2022

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Date of Upload: 29-01-2024

Kerala

AMAZON RETAIL INDIA PVT LTD V/S BASIL KURIAN BABY

Amazon   Amazon  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/23/585( Date of Filing : 18 Aug 2023 )1. BASIL KURIAN BABYKARIKUZHIYIL HOUSE, VADAYAMPADY P.O, PUTHENCRUZ, ERNAKULAM, 682308...........Complainant(s)Versus1. AMAZON RETAIL INDIA PVT LTDGROUND FLOOR, EROS P...

Case Number: 23

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Date of Filing: 18-08-2023

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Date of Upload: 30-01-2024

Chandigarh

AMAZON INDIA V/S AVNEET KAUR

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate SAHIL GARG

Respondant Advocate

Before the Upbhokta Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 350 OF 2023Avneet Kaur & anr. Vs Amazon India & anr.BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER MANJIT ...

Case Number: 350

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Date of Filing: 25-07-2023

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Date of Upload: 22-01-2024

Gujarat

AMAZON SALER SERVICES PVT.LTD. V/S RANJITSINGH S SARDAR, RAVI CORPORATION

Amazon   Amazon  

Court Name: Panch Mahals

Appelant Advocate S G Kaushal

Respondant Advocate I M Ismailwala & Sapan Parikh

Case Number: 20

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Date of Filing: 07-09-2020

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Date of Upload: 19-01-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.