Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

The Manager Amazon India V/S Tayyab Taher S/o Makbul Miyya

Amazon   Amazon  

Court Name: Bidar

Appelant Advocate Sri.S B Wadde

Respondant Advocate SBS

Case Number: 78

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Date of Filing: 03-10-2023

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Date of Upload: 22-02-2024

Haryana

AMAZON WORLD TRADE CENTRE. V/S MS.MAMTA RANI.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate VANEET MITTAL & AMIT GUPTA

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULAConsumer Complaint No:311 of 2020Date of Institution:09.10.2020Date of Decision:19.02.2024Ms. Mamta Rani w/o Sh. Bhupinder Singh, R/o Plot No.400, Industrial Area, Phase-1, Panchkula, Haryana ….Complainan...

Case Number: 311

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Date of Filing: 09-10-2020

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Date of Upload: 28-02-2024

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S HEMANT KUMAR

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/887/2017( Date of Filing : 30 Oct 2017 )1. HEMANT KUMARS/O LATE SH.LAXMI NARAIN R/O B-34,JANTA FLAT,SEC-1,AVANTIKA,ROHINI,DEL...

Case Number: 887

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Date of Filing: 30-10-2017

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Date of Upload: 20-02-2024

Bihar

AMAZON INDIA & OTHERS V/S RAJ KUMAR GUPTA

Amazon  

Court Name: Purvi champaran

Appelant Advocate DEEPAK PRASAD

Respondant Advocate

Case Number: 158

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Date of Filing: 16-12-2019

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Date of Upload: 21-02-2024

Telangana

Amazon India V/S Younus Pasha

Amazon  

Court Name: Karimnagar

Appelant Advocate Party in Person

Respondant Advocate OPs.Exparte

Case Number: 61

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Date of Filing: 26-03-2022

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Date of Upload: 23-02-2024

Tripura

Amazon Seller Services Private Limited V/S Smti. Uttara Datta Sinha

Amazon   Amazon  

Court Name: West Tripura

Appelant Advocate Mr.S.Choudhury, Mrs.R.Shil.

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhoumik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 31 of 2023Smt. Uttara Datta Sinha,W/o- Sri Durga Prasad Sinha,Badharghat, P.O.- Siddhi Ashram,P.S. - A. D. Nagar, Agartala,District- West Tripura,Pin- 799003. …............Complainant.-VE...

Case Number: 31

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Date of Filing: 12-04-2023

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Date of Upload: 17-02-2024

Delhi

AMAZON SELLER SERVICE PVT. LTD. & ORS V/S SH. VISHAL JAIN

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 54

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Date of Filing: 23-11-2023

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Date of Upload: 15-02-2024

Delhi

AMAZON SELLER SERVICES PVT. LTD. V/S SH. JASPREET SINGH

Amazon   Amazon  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

Case Number: 134

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Date of Filing: 09-05-2019

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Date of Upload: 22-02-2024

Maharashtra

Amazon India V/S Amit Arajani

Amazon  

Court Name: Amravati

Appelant Advocate Adv. D N Sadhawani

Respondant Advocate Adv. Juber

Case Number: 20

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Date of Filing: 18-01-2020

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Date of Upload: 15-02-2024

Madhya Pradesh

AMAZON V/S SHIVAM GUPTA

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate SH.ASHISH SHRIVASTAVA

Respondant Advocate

Case Number: 23

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Date of Filing: 07-07-2023

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Date of Upload: 15-02-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.