Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Haryana

Amazon through its Legal Manager/Manager V/S Sachin

Amazon  

Court Name: Charkhi Dadri

Appelant Advocate Sh. Neeraj Chaudhary

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHARKHI DADRIConsumer Complaint No. 251 of 2022 Date of Institution: 23.11.2022 Date of Decision : 07.10.2024Sachin son of Satyanarain, resident of village Balkara, Tehsil and District Charkhi Dadri ... Complainant. Versus1. L...

Case Number: 251

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Date of Filing: 23-11-2022

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Date of Upload: 07-10-2024

Jammu and Kashmir

Amazon India Ltd & Ors V/S Owais Gora

Amazon  

Court Name: Srinagar

Appelant Advocate Adv. Mujtaba

Respondant Advocate Adv. Hasnain Khawaja

Case Number: 1767

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Date of Filing: 03-04-2024

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Date of Upload: 08-10-2024

Karnataka

AMAZON India Private Limited, V/S Harsha .P.,

Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 299

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Date of Filing: 30-09-2023

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Date of Upload: 07-10-2024

West Bengal

THE CHIEF EXECUTIVE OFFICER, AMAZON SELLER SERVICES PRIVATE LIMMITED V/S SUDIPTO MONDAL

Amazon  

Court Name: Hooghly

Appelant Advocate GOLAM ZAKY

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/78/2024( Date of Filing : 01 May 2024 )1. SUDIPTO MONDALSTREET- BAJITPUR HOSPITAL ROAD, TARAKESWAR, HOOGHLYHOOGHLYWEST BENGAL...........Complainant(s)Versus1. THE C...

Case Number: 78

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Date of Filing: 01-05-2024

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Date of Upload: 03-10-2024

Haryana

AMAZON INDIA ,BRIGADE GATEWAY. V/S HARPREET SINGH.

Amazon  

Court Name: Panchkula

Appelant Advocate IN PERSON.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL, COMMISSION PANCHKULA, HARYANA. BAYS 3-4 SECOND FLOOR , SECTOR-4, PANCHKULA.Complaint Case No. CC/343/2020( Date of Filing : 05 Nov 2020 )1. HARPREET SINGH.S/O LT SH SHIV RAM TEMPORARY RESIDENT OF H.NO.826,SEC-2,PANCHKULA HARYANA-13...

Case Number: 343

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Date of Filing: 05-11-2020

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Date of Upload: 21-10-2024

Gujarat

Amazon Seller Services Private Limited V/S Lathiya Dishant

Amazon  

Court Name: Jamnagar

Appelant Advocate Self

Respondant Advocate V D Gori, Deepak H Nanani

Case Number: 99

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Date of Filing: 04-06-2024

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Date of Upload: 30-09-2024

Gujarat

(1)Manager, Amazon India Ltd. (2)Manager, Shrishti Communication & Solution Pvt. Ltd. V/S Mehulkumar Amrutlal Mistry

Amazon  

Court Name: Navsari

Appelant Advocate H.A.Usmani

Respondant Advocate H.A.Patel

Case Number: 169

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Date of Filing: 11-10-2023

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Date of Upload: 30-09-2024

Rajasthan

AMAZON AND APPARIO RETAIL PRIVATE LTD V/S NEERAJ KUMAR TRPATHI

Amazon  

Court Name: Udaipur

Appelant Advocate Self NEERAJ KUMAR TRPATHI

Respondant Advocate

Case Number: 127

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Date of Filing: 18-11-2022

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Date of Upload: 01-10-2024

Rajasthan

Amit Agarwal, Managing Director, Amazon Saler Service Pvt. Ltd. V/S Smt. Manorama Baida

Amazon  

Court Name: Ganganagar

Appelant Advocate Mahadev Prasad Midha

Respondant Advocate

Case Number: 55

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Date of Filing: 15-05-2024

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Date of Upload: 30-09-2024

Karnataka

Amazon Seller Services Pvt Ltd., V/S Ms. Supriya Pawar,

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate Lekha G

Respondant Advocate

Case Number: 203

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Date of Filing: 27-05-2024

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Date of Upload: 08-10-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.