Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

Amazon Retail India Private Limited V/S Shri, Suraj Kumar Patel S/o Shri, Rajesh Kumar Patel

Amazon  

Court Name: Jaunpur

Appelant Advocate Mrs. Advocate

Respondant Advocate Mrs. Advocate

Case Number: 272

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Date of Filing: 15-12-2022

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Date of Upload: 23-03-2024

Madhya Pradesh

AMAZON INDIA V/S VIVEKJAIN

Amazon   Amazon  

Court Name: Neemuch

Appelant Advocate VIVEKJAIN

Respondant Advocate

Case Number: 79

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Date of Filing: 28-12-2022

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Date of Upload: 01-04-2024

Uttar Pradesh

Amazon India V/S Ganesh Prasad

Amazon   Amazon  

Court Name: Bareilly-I

Appelant Advocate Sanjay Kumar Verma

Respondant Advocate

Case Number: 29

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Date of Filing: 15-01-2021

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Date of Upload: 21-03-2024

Uttar Pradesh

AMAZON RETAIL INDIA PRIVATE LIMITED V/S SHWETA KESHRI

Amazon   Amazon  

Court Name: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 18-01-2024

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Date of Upload: 21-03-2024

West Bengal

AMAZON V/S RAJIB DAS

Amazon  

Court Name: Purba Midnapur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONPURBA MEDINIPURABASBARI, P.O. TAMLUK, DIST. PURBA MEDINIPUR,PIN. 721636TELEFAX. 03228270317Complaint Case No. CC/80/2023( Date of Filing : 27 Oct 2023 )1. RAJIB DASRATULIA RATULIA HIGH SCHOOL H.S.MEDINIPUR EASTWEST BENGAL...........C...

Case Number: 80

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Date of Filing: 27-10-2023

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Date of Upload: 20-03-2024

Madhya Pradesh

AMAZON V/S YUVRAJ SINGH JADON

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 143

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Date of Filing: 12-03-2024

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Date of Upload: 20-03-2024

Chandigarh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S VAIBHAV SHARMA

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate MANVEEN NARANG

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/113/2023Date of Institution:28/2/2023Date of Decision:20/03/2024Vaibhav Sharma, aged about 36 years, s/o Sh. Suvineet SharmaLawyers' Chamber No. 2, Punjab & Haryana High Court, Chan...

Case Number: 113

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Date of Filing: 28-02-2023

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Date of Upload: 22-03-2024

Delhi

AMAZON V/S RISHAB KUMAR JAIN

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/191/2024( Date of Filing : 19 Mar 2024 )1. RISHAB KUMAR JAINS/O SH.SARWAN KUMAR JAIN R/O C-7/264,B LAWRENCE ROAD,KESHAVPURAM,...

Case Number: 191

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Date of Filing: 19-03-2024

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Date of Upload: 20-03-2024

Punjab

Amazon India V/S Rana Singh

Amazon   Amazon  

Court Name: Firozpur

Appelant Advocate R.K Dua

Respondant Advocate

Case Number: 274

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Date of Filing: 28-06-2021

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Date of Upload: 27-03-2024

Chhattisgarh

AMAZON INDIA V/S SANTOSH KUMAR TIWARI

Amazon   Amazon  

Court Name: Bilaspur

Appelant Advocate SELF

Respondant Advocate NA 1 SHRI VAIBHAV SHUKLA

Case Number: 19

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Date of Filing: 04-09-2019

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Date of Upload: 03-04-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.