Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India & Ors. V/S Shelly Jain

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh. Rishan Kaushik

Respondant Advocate

Case Number: 740

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Date of Filing: 09-09-2022

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Date of Upload: 14-05-2024

Haryana

AMAZON INDIA PRIVATE LIMITED V/S VIKRAM PANWAR

Amazon   Amazon  

Court Name: Charkhi Dadri

Appelant Advocate

Respondant Advocate

Present: Advocate Sh. Vikram Panwar in person. Complaint presented today. It is checked and registered. Heard on the maintainability of the present complaint. The complainant made a statement before this Commission that due to technical deficiency, he wants to withdraw the prese...

Case Number: 60

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Date of Filing: 06-05-2024

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Date of Upload: 08-05-2024

Uttar Pradesh

Amazon Retail India Pvt. Ltd. V/S Ashish Singh

Amazon   Amazon  

Court Name: Shrawasti

Appelant Advocate Mr. D.K Tiwari

Respondant Advocate

Case Number: 2

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Date of Filing: 26-09-2022

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Date of Upload: 07-05-2024

Andhra Pradesh

Amazon Seller Services Private Limited (ASSPL) V/S Jamana Vinay Kumar

Amazon   Amazon  

Court Name: Visakhapatnam-II

Appelant Advocate Y.N. Srinivas

Respondant Advocate K.V.S.V. Prasada Rao

Case Number: 138

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Date of Filing: 16-06-2021

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Date of Upload: 08-05-2024

Haryana

Amazon Retail India Pvt. Ltd. V/S Balwan Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Yogender Verma

Respondant Advocate

Case Number: 289

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Date of Filing: 17-09-2019

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Date of Upload: 13-05-2024

Himachal Pradesh

Amazon In Prime V/S Satish Kumar

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Sh. Gaurav Choudhary

Respondant Advocate

Case Number: 53

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Date of Filing: 03-08-2023

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Date of Upload: 02-05-2024

Madhya Pradesh

Amazon India V/S Vikash Jyotishi

Amazon   Amazon  

Court Name: Jabalpur-II

Appelant Advocate Ashish Shrivastava

Respondant Advocate Amit Dubey

Case Number: 842

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Date of Filing: 06-12-2019

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Date of Upload: 07-05-2024

Delhi

AMAZON INDIA PRIVATE LIMITED V/S JOGINDER KUMAR

Amazon   Amazon  

Court Name: North

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inConsumer Complaint No.51/2024In the matter ofJoginder...

Case Number: 51

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Date of Filing: 22-02-2024

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Date of Upload: 06-05-2024

Rajasthan

Amazon India V/S Laxman Singh Rathore

Amazon   Amazon  

Court Name: Jaipur-I

Appelant Advocate Rajesh Nehara & Other

Respondant Advocate

Case Number: 420

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Date of Filing: 21-10-2019

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Date of Upload: 03-05-2024

Madhya Pradesh

Amazon com. V/S Ishar Ahamd

Amazon  

Court Name: East Nimar

Appelant Advocate Sureshchandra Varma

Respondant Advocate

Case Number: 3

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Date of Filing: 28-01-2022

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Date of Upload: 03-05-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.