Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Rajasthan

AMAZON INDIA LTD. V/S PRAVIN KUMAR

Amazon   Amazon  

Court Name: Sirohi

Appelant Advocate R.S.A

Respondant Advocate

Case Number: 27

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Date of Filing: 18-04-2023

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Date of Upload: 20-05-2024

Rajasthan

AMAZON INDIA V/S MUKESH AGARWAL

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate BHANU PRAKASH DADHEECH

Respondant Advocate

Case Number: 14

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Date of Filing: 08-01-2024

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Date of Upload: 15-05-2024

Haryana

Amazon Development Center India Pvt. Ltd. V/S Yogesh Kumar

Amazon   Amazon  

Court Name: Rewari

Appelant Advocate Sh. Navin Yadav

Respondant Advocate OP no.1 exparte

Case Number: 390

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Date of Filing: 27-09-2022

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Date of Upload: 15-05-2024

Delhi

AMAZON V/S SANDEEP KAKAR

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT : 11.05.2024Complaint Case. No. 342/2021 Date of order: 11.05.2024Sandeep Kakar Vs. Amazon Seller Services Pvt. Ltd. & Anr. Present :- Compla...

Case Number: 21

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Date of Filing: 05-10-2021

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Date of Upload: 13-05-2024

Haryana

Amazon India Pvt. Ltd. V/S Vishal Kumar

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate S.K Meel

Respondant Advocate Sachin Kumar

Case Number: 25

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Date of Filing: 06-02-2024

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Date of Upload: 14-05-2024

Madhya Pradesh

AMAZON V/S NIRJHAR SINGH PARIHAR

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate IMAN CHOWDHURY

Respondant Advocate

Case Number: 101

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Date of Filing: 19-02-2024

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Date of Upload: 13-05-2024

Madhya Pradesh

AMAZON SELL SERVICES V/S KRISHNA PRATAP SINGH

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate SELF

Respondant Advocate VISHAL TRIPATHI

Case Number: 464

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Date of Filing: 14-09-2021

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Date of Upload: 13-05-2024

Chhattisgarh

Head Manejar Amazon Seller Service Pvt. Ltd. V/S Vikash Mohammod

Amazon  

Court Name: Durg

Appelant Advocate Mr. Dilip Sukhdeve

Respondant Advocate

Case Number: 22

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Date of Filing: 12-10-2022

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Date of Upload: 14-05-2024

Uttar Pradesh

MANAGER AMAZON APARIO RETAIL PVT V/S SUNITA VERMA

Amazon   Amazon  

Court Name: Ballia

Appelant Advocate DR. SANJAY GUPTA

Respondant Advocate

Case Number: 35

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Date of Filing: 17-02-2022

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Date of Upload: 09-05-2024

Haryana

AMAZON INDIA PRIVATE LIMITED V/S VIKRAM PANWAR

Amazon   Amazon  

Court Name: Charkhi Dadri

Appelant Advocate

Respondant Advocate

Present: Advocate Sh. Vikram Panwar in person. Complaint presented today. It is checked and registered. Heard on the maintainability of the present complaint. The complainant made a statement before this Commission that due to technical deficiency, he wants to withdraw the prese...

Case Number: 60

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Date of Filing: 06-05-2024

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Date of Upload: 08-05-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.