Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Kerala

AMAZON ,REPRESENTED THROUGH MANAGER V/S RANJITH .G

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEExecution Application No. EA/77/2023( Date of Filing : 21 Dec 2023 )InComplaint Case No. CC/219/20211. RANJITH .GSREENILAYAM.KIZHAKKUMURI P.O,KAKKODI,KOZHIKODE-673611...........Appellant(s)Versus1. AMAZON ,REPRESENTED TH...

Case Number: 77

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Date of Filing: 21-12-2023

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Date of Upload: 10-06-2024

Uttar Pradesh

AMAZON INDIA V/S RIPPON JALALI

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/149/2024( Date of Filing : 17 Feb 2024 )1. RIPPON JALALIFLAT B 203 ,SWAGATAM APPARTMENT,NOIDA SECTOR 62GAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(s)Ve...

Case Number: 149

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Date of Filing: 17-02-2024

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Date of Upload: 22-05-2024

Rajasthan

AMAZON SELLER SERVICES PVT LTD V/S PREMRAJ

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate VINOD SIKHWAL

Respondant Advocate DILIP CHAUHAN

Case Number: 392

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Date of Filing: 15-10-2018

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Date of Upload: 22-05-2024

Gujarat

AMAZON SELLER SERVICES PRIVATE LIMITED, V/S RAJKUMAR KANJIYANI

Amazon   Amazon  

Court Name: Panch Mahals

Appelant Advocate Self

Respondant Advocate

Case Number: 214

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Date of Filing: 10-11-2023

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Date of Upload: 21-05-2024

Rajasthan

AMAZON SELLER SERVICES PVT. LTD. V/S RAHUL VERMA

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate MITESH DAVE

Respondant Advocate KAMLESH PHOPHALIYA

Case Number: 255

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Date of Filing: 31-08-2021

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Date of Upload: 21-05-2024

Uttar Pradesh

Amazon India Limited V/S Satish Chandra Dhingra

Amazon   Amazon  

Court Name: Muradabad-I

Appelant Advocate ASHOK KUMAR SRIVASTAVA

Respondant Advocate DEEPAK KUMAR

Case Number: 2

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Date of Filing: 07-01-2021

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Date of Upload: 05-06-2024

Orissa

The Managing Director, Amazon India V/S Sri Radhagovinda Padhy

Amazon   Amazon  

Court Name: Ganjam

Appelant Advocate For the complainant: Adv. Sri Sibaprasad Sadangi & Associates

Respondant Advocate For the O.P.No.1: Adv. Sri Laxmi Narayan Pati & Associates.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/110/2022( Date of Filing : 02 Nov 2022 )1. Sri Radhagovinda PadhyS/o Sri Dukhishyam Padhy, Chikili, Sheragada - 761 106, Ganjam. ...........Complainant(s)Versus1. The Managing Director, Amaz...

Case Number: 110

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Date of Filing: 02-11-2022

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Date of Upload: 04-06-2024

Punjab

Amazon Seller Services Private Limited V/S Rajwinder Singh

Amazon   Amazon  

Court Name: Firozpur

Appelant Advocate Shallinder Bhalla

Respondant Advocate

Case Number: 219

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Date of Filing: 26-08-2022

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Date of Upload: 20-05-2024

Madhya Pradesh

AMAZON INDIA V/S SHANTANU PANDEY

Amazon   Amazon  

Court Name: Jabalpur-II

Appelant Advocate

Respondant Advocate

Case Number: 531

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Date of Filing: 07-01-2022

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Date of Upload: 20-05-2024

Rajasthan

AMAZON INDIA LTD. V/S PRAVIN KUMAR

Amazon   Amazon  

Court Name: Sirohi

Appelant Advocate R.S.A

Respondant Advocate

Case Number: 27

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Date of Filing: 18-04-2023

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Date of Upload: 20-05-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.