Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Maharashtra

Amazon Seller Service Private Limited V/S Sadik Khan Sattar Khan Pathan

Amazon   Amazon  

Court Name: Buldana

Appelant Advocate Self

Respondant Advocate

Case Number: 1

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Date of Filing: 02-01-2023

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Date of Upload: 21-06-2024

Kerala

AMAZON RETAIL PVT LTD V/S ASHITHA MURALI. V. P

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/549/2023( Date of Filing : 09 Nov 2023 )1. ASHITHA MURALI. V. PVALIYAPARAMBIL HOUSE,MANNUR P.O,KOZHIKODE-673328...........Complainant(s)Versus1. AMAZON RETAIL PVT LTDGROUND FLOOR,EROS PLAZA,EROS COR...

Case Number: 549

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Date of Filing: 09-11-2023

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Date of Upload: 02-07-2024

West Bengal

Amazon V/S Abhijit Singh

Amazon  

Court Name: Burdwan

Appelant Advocate Berandra Pathak

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONBDA GUEST HOUSE ( 1ST FLOOR ) KALNA ROAD BADAMTALA Dist Purba Bardhaman - 713101WEST BENGALComplaint Case No. CC/77/2024( Date of Filing : 16 May 2024 )1. Abhijit Singh Asansol Kalipahadi Asansol South Pin 713339Paschim BardhamanWEST...

Case Number: 77

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Date of Filing: 16-05-2024

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Date of Upload: 14-06-2024

Assam

AMAZON SELLER SERVICE PRIVATE LIMITED V/S PANKAJ

Amazon   Amazon  

Court Name: Kamrup

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/53/2024( Date of Filing : 23 May 2024 )1. PANKAJPRABHAP CHANDRA CHAUDHARY LANE, OPPOSITE AMRAVATI FOOD MART, KRC ROAD, GUWAHATIKAMRUPASSAM...........Complainant(s)Versus1. AMAZON SELLER SERVICE PR...

Case Number: 53

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Date of Filing: 23-05-2024

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Date of Upload: 07-06-2024

Assam

Sri Rakesh Bakshi India Legal VP, Legal Department AMAZON INDIA (WTC) V/S Sri Ritom Chakraborty

Amazon   Amazon  

Court Name: Dibrugarh

Appelant Advocate Smti Swarnalata Goswami

Respondant Advocate

Complainant is absent without step.From perusal of order-sheet and case record it is seen that the case was filed and registered on 25.08.23. The complainant was asked to take step of notice to be served on the O.P. within 7 days from the date of passing of order dtd. 25.08.23. 1...

Case Number: 12

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Date of Filing: 25-08-2023

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Date of Upload: 01-06-2024

Chhattisgarh

AMAZON SELLER SERVICES PRIVATE LIMITED AND OTHER V/S VINOD KUMAR AGRAHARI

Amazon   Amazon  

Court Name: Koriya

Appelant Advocate SHRI. RAVINDRA SINGH, ASHISH GUPTA, SUNIL PATEL, NOOR MOHAMMAD

Respondant Advocate

Case Number: 20

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Date of Filing: 28-12-2020

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Date of Upload: 10-06-2024

Haryana

Amazon India V/S Megha Chaturvedi

Amazon   Amazon  

Court Name: Faridabad

Appelant Advocate Tarun

Respondant Advocate

Distic forum Faridabad, hariyanafaridabadfinal orderComplaint Case No. CC/62/2022( Date of Filing : 31 Jan 2022 )1. Megha ChaturvediFlat No. 404...........Complainant(s)Versus1. Amazon India 8th Floor............Opp.Party(s) BEFORE: PRESENT:Dated : 30 May 2024 Final Order / Jud...

Case Number: 62

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Date of Filing: 31-01-2022

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Date of Upload: 25-06-2024

Punjab

Amazon India V/S M.P.General Store

Amazon   Amazon  

Court Name: Tarn Taran

Appelant Advocate Hargurlal Singh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,ROOM NO. 208DISTRICT ADMINISTRATIVE COMPLEX TARN TARANComplaint Case No. CC/37/2022( Date of Filing : 18 Apr 2022 )1. M.P.General Store M.P.General Store at Ghati Bazar Patti, Tehsil Patti, District Tarn Taran through its Prop. Inde...

Case Number: 37

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Date of Filing: 18-04-2022

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Date of Upload: 31-05-2024

Kerala

MANAGING DIRECTOR, AMAZON SELLER SERVICE PVT LTD V/S CHANDRAN. V.P

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/145/2024( Date of Filing : 14 Mar 2024 )1. CHANDRAN. V.PELLATH CHETTIYANKANDI,KUTTIADI P.O,VALAYANNUR,KOZHIKODE-673508...........Complainant(s)Versus1. MANAGING DIRECTOR, AMAZON SELLER SERVICE PVT L...

Case Number: 145

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Date of Filing: 14-03-2024

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Date of Upload: 10-06-2024

Punjab

Amazon Seller Services Private Limited V/S Rana Singh

Amazon   Amazon  

Court Name: Firozpur

Appelant Advocate R.K Dua

Respondant Advocate

Case Number: 180

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Date of Filing: 26-07-2023

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Date of Upload: 22-05-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.