Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1805 Consumer Court Cases Against Amazon.

Haryana

The Managing Director, M/s Amazon India V/S Naveen Kumar Modi

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 10-07-2015

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Date of Upload: 18-02-2016

Punjab

Amazon India V/S Veenu Mittal

Amazon   Amazon  

Court Name: Bhatinda

Appelant Advocate Vipin Sharma

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D, Civil Station, Near SSP Residence,BATHINDA-151001PUNJABComplaint Case No. CC/15/3171. Veenu Mittalson of Gian chand mittal r/o near BDPO Office Maur mandi, district Bathinda...........Complainant(s)Versus1...

Case Number: 15

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Date of Filing: 11-08-2015

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Date of Upload: 12-12-2015

Kerala

Amazon V/S Akber Shaik

Amazon   Amazon  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal ForumPathanamthittaCDRF Lane, NannuvakkaduPathanamthitta Kerala 689645Complaint Case No. CC/15/521. Akber ShaikSha Manzil, Kadakkad, Pandalam Pathanamthitta2. Sadhik RawtherSha Manzil, Kadakkad, Pandalam Pathanamthitta...........Complainant(s)Versus1. ...

Case Number: 15

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Date of Filing: 23-03-2015

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Date of Upload: 18-12-2015

Maharashtra

Amazon Seller Services Pvt. Ltd. V/S Mr. Akshay Kumar

Amazon  

Court Name: Additional DCF, Thane

Appelant Advocate Adv. Tej Prakash Kakkar

Respondant Advocate

Case Number: 15

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Date of Filing: 20-03-2015

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Date of Upload: 02-12-2015

Punjab

Amazon India V/S Akshat Bansal

Amazon   Amazon  

Court Name: Moga

Appelant Advocate In person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/15/661. Akshat BansalH.No. 591, Mohalla Kishan Pura Moga, 142001MogaPunjab...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway, 8th floo...

Case Number: 15

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Date of Filing: 21-08-2015

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Date of Upload: 20-11-2015

Punjab

Amazon Development Centre India Pvt. Ltd. V/S Arvind Sharda S/o Late Sh V.B. Sharda

Amazon  

Court Name: Jalandhar

Appelant Advocate Inperson

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/206/20151. Arvind Sharda S/o Late Sh V.B. ShardaR/o 337,Adarsh NagarJalandharPunjab...........Complainant(s)Versus1. Amazon ...

Case Number: 206

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Date of Filing: 15-05-2015

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Date of Upload: 15-10-2015

Karnataka

AMAZON INDIA AND ANOTHER V/S VENKATESH REDDY.B.J

Amazon   Amazon  

Court Name: Bellary

Appelant Advocate INPERSON

Respondant Advocate

Case Number: 115

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Date of Filing: 27-04-2015

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Date of Upload: 02-12-2015

Telangana

AMAZON SELLER SERVICES PVT LTD V/S K LAKSHMI

Amazon  

Court Name: Warangal

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 9

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Date of Filing: 12-02-2015

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Date of Upload: 04-09-2015

Delhi

AMAZON SELLER SERVICES PVT. LTD. V/S MR. ARCHIT GUPTA

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.08.2015FIRST APPEAL NO. 273/2015(Arising out of the order dated 17-04-2015 passed in complaint case no. 125/2015 by the District Forum, Nand Nagari, Delhi)IN THE ...

Case Number: 273

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Date of Filing: 25-05-2015

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Date of Upload: 21-08-2015

Kerala

Amazon India V/S Regi Vargheese

Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/15/1251. Regi VargheeseHotel Taj Lucia,East fort,Tvpm...........Complainant(s)Versus1. Amazon Indiabridge Gate way,8th floor,26/1,Dr Rajkumar Road,malleswaram west,Bangalore-5...

Case Number: 15

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Date of Filing: 21-03-2015

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Date of Upload: 20-07-2015

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.