Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1805 Consumer Court Cases Against Amazon.

Haryana

The Managing Director, M/s Amazon India V/S Naveen Kumar Modi

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATExecution Application No. EA/16/16InComplaint Case No. CC/15/1451. Naveen Kumar ModiS/o Sh. Arjun Lal ModiAge- 41 YearsR/o D-1126, Panipat Refinery Township, Panipat-132140.PanipatHaryana...........Appellant(s)Versus1. The Managing...

Case Number: 16

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Date of Filing: 15-02-2016

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Date of Upload: 17-06-2016

Tripura

Dulal Ray Karmakar &2 Others. V/S Amazon Seller Services PVT.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Lalit Chowdhury, Rajinder Singh, K.Nandi

Respondant Advocate Mr. Dulal.Ch Saha

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,TRIPURAAPPEAL CASE No.A/28/2015Amazon Seller Services Private Limited (ASSPL),Having its registered office at 8th Floor, Brigade Gateway,26/1, Dr. Rajkumar Road, Bangalore – 560055,Karnataka, India, P.O. Agartala,Through its auth...

Case Number: 28

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Date of Filing: 08-12-2015

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Date of Upload: 18-05-2016

Circuit Bench Jodhpur

Saurabh Kapuria V/S Amazon Sellers Services Private Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Meenu Purohit

Respondant Advocate

Case Number: 7

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Date of Filing: 11-04-2016

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Date of Upload: 16-05-2016

Punjab

Amazon India V/S Anil Behal

Amazon   Amazon  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/15/6711. Anil Behal41-A, Guru Tegbhadur Avenue, Chatiwind Gate, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Amazon India2nd floor, Safina Tow...

Case Number: 15

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Date of Filing: 18-11-2015

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Date of Upload: 10-05-2016

Rajasthan

AMAZON INDIA AND OTHER V/S KARAN SINGH

Amazon   Amazon  

Court Name: Barmer

Appelant Advocate SELF

Respondant Advocate NARESH KUMAWAT

Case Number: 174

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Date of Filing: 24-09-2015

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Date of Upload: 06-04-2016

Tripura

The Senior Manager AMAZON.IN Amazon Development Centre Pvt.Ltd V/S Sri Dulal Roy Karmakar

Amazon  

Court Name: West Tripura

Appelant Advocate Self

Respondant Advocate Mr. K. Nandi, Mr. L.Chaudhary.

Learned advocate for the O.P. appeared. Produced the stay order from the State Commission.In view of the stay order the execution of the case is stayed till the disposal of the appeal....

Case Number: 10

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Date of Filing: 19-06-2015

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Date of Upload: 02-11-2018

Kerala

AMAZON INDIA V/S ANEES AK

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/446/20151. ANEES AKALIKKADAVATH HOUSE S/O HASSAIAR AK CHELLIKKAD TANUR PO 676302...........Complainant(s)Versus1. AMAZON INDIABRIGADE GATE WAY 8TH FLOOR 26/1 DR RAJKUMAR ROAD MALLESWARAM BANGLORE 5600552. A2 Z A...

Case Number: 446

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Date of Filing: 19-11-2015

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Date of Upload: 05-04-2016

Telangana

AMAZON SELLER SERVICES PVT LTD V/S T LAKSHMI

Amazon   Amazon  

Court Name: Warangal

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 12

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Date of Filing: 14-10-2015

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Date of Upload: 25-09-2020

Chandigarh

Amazon V/S Pallavi Tirkey

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

District Consumer Disputes Redressal Forum-IIU.T. ChandigarhFINAL ORDERComplaint Case No. CC/41/20161. Pallavi TirkeyD/o Mr. P.V. Tirkey, Flat No. R604, Maya Garden Phase 2 VIP Road, Zirakpur, District SAS Nagar, Mohali, Punjab............Complainant(s)Versus1. Amazon2nd Floor, S...

Case Number: 41

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Date of Filing: 15-01-2016

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Date of Upload: 13-12-2016

Orissa

AMAZON IN, Ezeekart Retail, Anganneya Infrastructure Project. V/S Pramod Kumar Mahapatra

Amazon   Amazon  

Court Name: Sambalpur

Appelant Advocate R.K. Mohanty

Respondant Advocate

Heading1Heading2Complaint Case No. CC/10/20151. Pramod Kumar MahapatraR/o.-Qr. No.F/1 Modipara, Labour Colony, PO.-Modipara, PS-Town, Dist.- Sambalpur.SAMBALPURODISHA...........Complainant(s)Versus1. AMAZON IN, Ezeekart Retail, Anganneya Infrastructure Project.No.38 & 39, Soukya ...

Case Number: 10

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Date of Filing: 21-02-2015

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Date of Upload: 05-04-2016

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.