Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1763 Consumer Court Cases Against Amazon.
Amazon India V/S Sunpreet Kaur
Court Name: SAS Nagar Mohali
Appelant Advocate Inperson
Respondant Advocate
Heading1Heading2Complaint Case No. CC/716/20141. Sunpreet KaurD/o Sh. Gurmail Singh R/o H.No. HM 534 Phase-7 SAS Nagar Mohali...........Complainant(s)Versus1. Amazon IndiaThrough its CEO 2nd Floor Safina Tower Opp.to J.P. Techno Park no. 3 Ali Asker Road Bangalore Pin Code 560052...
Case Number: 716
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Date of Filing: 24-12-2014
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Date of Upload: 14-05-2015
Amazon Agro Products Limited V/S SMT. RITA DAS
Court Name: Howrah
Appelant Advocate
Respondant Advocate
...
Case Number: 14
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Date of Filing: 11-06-2014
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Date of Upload: 31-03-2015
Case Number: 168
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Date of Filing: 29-08-2014
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Date of Upload: 21-03-2016
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.