Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Tamil Nadu

AUTHORISED SIGNATORY, AMAZON INDIA LTD V/S MOHAMMED YASIN,

Amazon   Amazon  

Court Name: Dharmapuri

Appelant Advocate S.RAMKUMAR

Respondant Advocate Mr.N.S. Amogh Sinha (OP1)

Case Number: 100

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Date of Filing: 03-03-2024

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Date of Upload: 03-07-2024

Haryana

Amazon Seller Services Private Limited V/S Renu

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Nitin Goel

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/23/6( Date of Filing : 02 Jan 2023 )1. Renud/o Late Sh. Madan Lal r/o H.No. 2432, New Housin Board, Sector-1, Rohtak............Complainant(s)Versus1. Amazon Seller Services Private Limitedthrou...

Case Number: 23

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Date of Filing: 02-01-2023

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Date of Upload: 03-07-2024

Circuit Bench Udaipur

AMAZON DOT IN V/S KIRAN BAGDI

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mahesh Bagdi 9829297800

Respondant Advocate

Case Number: 22

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Date of Filing: 13-02-2024

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Date of Upload: 20-06-2024

Haryana

Amazon India V/S M/S Ranisatiya Creation

Amazon  

Court Name: Bhiwani

Appelant Advocate Mukesh Kharkia

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BHIWANI. Consumer Complaint No. : 240 of 2022 Date of Institution : 02.12.2022 Date of Decision : 19.06.2024M/s Ranisatiya Creation, Jai Ranisati Niwas, Bhooton Ka Darwaja, Neem Chowk, Naya Bazar, Bhiwani, Tehsil and Di...

Case Number: 240

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Date of Filing: 02-12-2022

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Date of Upload: 25-06-2024

Rajasthan

Amazon In Cloudtail India Private limited V/S Manasvi Chaturvedi

Amazon  

Court Name: Bundi

Appelant Advocate Rangvallabh chaturvedi

Respondant Advocate kapil saini

Case Number: 44

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Date of Filing: 21-03-2023

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Date of Upload: 18-06-2024

West Bengal

AMAZON SELLER SERVICES PVT LTD V/S UDIT DEY

Amazon   Amazon  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/107/2024( Date of Filing : 21 May 2024 )1. UDIT DEY80/5/3, M C GHOS...

Case Number: 107

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Date of Filing: 21-05-2024

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Date of Upload: 20-06-2024

Haryana

Amazon Seller Service Pvt. Ltd. V/S Pardeep Kumar

Amazon  

Court Name: Rewari

Appelant Advocate Sh. Rahul Yadav

Respondant Advocate OP exparte

Case Number: 5

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Date of Filing: 02-01-2024

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Date of Upload: 18-06-2024

Uttar Pradesh

Amazon Development center India Pvt. Ltd. V/S Namrata Singh

Amazon   Amazon  

Court Name: Varanasi

Appelant Advocate R. C. Rai

Respondant Advocate

Case Number: 13

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Date of Filing: 18-03-2024

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Date of Upload: 13-06-2024

Rajasthan

AMAZON V/S GUNJAN SHARMA

Amazon   Amazon  

Court Name: Dhaulpur

Appelant Advocate KIRORI LAL

Respondant Advocate

Case Number: 219

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Date of Filing: 26-07-2022

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Date of Upload: 14-06-2024

Rajasthan

Amazon V/S 110/2021 Hariom Bishnoi

Amazon   Amazon  

Court Name: Ganganagar

Appelant Advocate Om Yadav

Respondant Advocate

Case Number: 21

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Date of Filing: 06-04-2021

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Date of Upload: 18-06-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.