Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Chandigarh

Amazon V/S Baljinder Kaur

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate Jagan Nath Bhandari Adv.

Respondant Advocate

Vakalatnama on behalf of OP has been filed. Counsel for OP has handed over a cheque of Rs.19,599/- to the counsel for the complainant , which has been duly received by him towards full and final settlement of the case. A copy of the same is retained on file. In this view of the m...

Case Number: 224

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Date of Filing: 06-12-2017

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Date of Upload: 18-01-2018

Rajasthan

AMAZON IN V/S NATRAM

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate DANISES KUMAR

Respondant Advocate

Case Number: 182

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Date of Filing: 24-11-2017

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Date of Upload: 16-01-2018

Madhya Pradesh

PRASHANT ARYA V/S AMAZON SELLER SER.LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate SH.S.M.QAZI

Respondant Advocate

Case Number: 16

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Date of Filing: 05-04-2016

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Date of Upload: 10-01-2018

Himachal Pradesh

Amazon India V/S Jaskaran Singh

Amazon   Amazon  

Court Name: Chamba

Appelant Advocate

Respondant Advocate

Case Number: 41

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Date of Filing: 19-04-2016

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Date of Upload: 08-01-2018

Punjab

Gurdeep Singh Sidhu V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Vishal Khattar

Respondant Advocate

Case Number: 650

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Date of Filing: 11-09-2017

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Date of Upload: 05-02-2018

Karnataka

Amazon Seller Service Pvt.Ltd., V/S Rohith Reddy Chintha

Amazon   Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM , I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27PRESENT SRI.SYED ANSER KHALEEM, B.SC., B.ED., LL.B., PRESIDENTSRI.H.JANARDHAN, B.A.L., LL.B., MEMBERComplaint...

Case Number: 683

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Date of Filing: 04-05-2016

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Date of Upload: 05-01-2018

Rajasthan

Manoj Agarwal s/o Trilok Chand Agarwal V/S AMAZON SELLER SERVICE PVT. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Rakesh Kaushik

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1REVISION PETITION NO: 88 /2017Amazon Seller Services Pvt.Ltd. its regd.office at Brigade Gateway,8th floor, 26/1 Dr.Rajkumar Road, Malleshwaram (W) Bengalore.Vs.Manoj Agarwal s/o Trilok Chand Agarwal r/o...

Case Number: 88

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Date of Filing: 21-08-2017

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Date of Upload: 02-02-2018

Orissa

Amazon India Brudge Gateway, V/S Ashish Kumar Patel S/O-DibyaShankar Patel

Amazon   Amazon  

Court Name: Jharsuguda

Appelant Advocate R.K. DAS

Respondant Advocate Santosh Ku Dash

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM JHARSUGUDA.ODISHAComplaint Case No. CC/1/20171. Ashish Kumar Patel S/O-DibyaShankar PatelC/O- Lalit Kumar Pate, Behind Bharat Petrol Pump , Beheramal,Po-Industrial Estate, PS-JharsugudaJharsugudaOdisha...........Complainant(s)Versus1. Am...

Case Number: 1

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Date of Filing: 02-01-2017

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Date of Upload: 19-12-2017

Haryana

Amazon Seller Services Private Limited V/S Ajay

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate Complainant in person.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATComplaint Case No. CC/17/3061. AjaySon of Sh. Bhai Ram R/o Village Buana Lakhu Tehsil Israna Distt. Panipat............Complainant(s)Versus1. Amazon Seller Services Private Limited10th Floor 26/1 Brigade Gateway Dr. Raj Kumar Road ...

Case Number: 17

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Date of Filing: 14-12-2017

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Date of Upload: 06-04-2018

Kerala

UNNIKRISHNAN P V/S AMAZON SELLER SERVICES PRIVATE LTD

Amazon  

Court Name: StateCommission

Appelant Advocate A SUBRAMONIAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACAUD THIRUVANANTHAPURAMAPPEAL.NO.612/2017 JUDGMENT DATED : 29.11.2017(Appeal filed against the order in CC.No.310/16 on the file of CDRF, Malappuram, order dated : 30.06.2017)PRESENTJUSTICE SHRI.S.S.SATHEES...

Case Number: 612

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Date of Filing: 03-10-2017

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Date of Upload: 11-12-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.