Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Punjab

Charanjit Singh V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

Case Number: 74

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Date of Filing: 08-11-2017

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Date of Upload: 28-11-2017

Chhattisgarh

Amazon India V/S Love Kumar Sahu

Amazon   Amazon  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 19-05-2015

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Date of Upload: 13-11-2017

Andhra Pradesh

AMAZON INDIA, BANGALORE, V/S MALLIDI BHIMESWARA REDDY

Amazon   Amazon  

Court Name: East Godwari-II at Rajahmundry

Appelant Advocate Mallidi Bhimeswara Reddy(IP)

Respondant Advocate Sri. M.S.Subba Rao

Case Number: 21

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Date of Filing: 05-06-2017

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Date of Upload: 02-01-2018

Chandigarh

Amazon India Pvt. Ltd., V/S Parveen Kumar

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate Jasjit Singh Saini Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:475 of 2017Date of Institution:16.06.2017Date of Decision:31.10.2017Parveen Kumar s/o Sh.Gurdev Singh, R/o H.No.40/3, Khuda Ali Sher, UT, ChandigarhOffice Address: Front Office, Near Post Of...

Case Number: 475

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Date of Filing: 16-06-2017

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Date of Upload: 15-11-2017

Punjab

Amazon India V/S Jaswinder singh

Amazon   Amazon  

Court Name: Bhatinda

Appelant Advocate S.S. Dhaliwal

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/16/4341. Jaswinder singhson of Jagjeet singh r/o Near Govt Girls High school vill Bhai Rupa tehsil phul district Bathinda....

Case Number: 16

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Date of Filing: 01-08-2016

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Date of Upload: 03-11-2017

Gujarat

amazon co.nesties technologies V/S Manish J.boriya

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate

Respondant Advocate N.M.JADEJA

Case Number: 17

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Date of Filing: 21-07-2017

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Date of Upload: 24-10-2017

Karnataka

Amazon Development center india pvt ltd V/S Raghu hulikatti

Amazon  

Court Name: Bangalore Urban

Appelant Advocate In person

Respondant Advocate

Case Number: 17

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Date of Filing: 08-02-2017

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Date of Upload: 14-02-2018

Gujarat

1) Amazon .In (Online) V/S 1) Alpeshbhai Nanjibhai Patoriya

Amazon   Amazon  

Court Name: Rajkot Addl

Appelant Advocate N.K.MAHETA

Respondant Advocate D.B.Vasavada

Case Number: 17

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Date of Filing: 13-04-2017

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Date of Upload: 16-10-2017

Haryana

Amazon Breeze gateway V/S Parveen Sethi

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Mohit Boora

Respondant Advocate

Case Number: 252

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Date of Filing: 04-10-2017

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Date of Upload: 08-11-2017

Chandigarh

Amazon Seller Services Private Limited V/S Dhawal Bhandari

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTIRCT Consumer Disputes Redressal Forum-II, U.T., Chandigarh EA/176/2017 US-27Dhawal Bhandari Vs. Amazon Seller Services BEFORE: HON’BLE MR. RAJAN DEWAN, PRESIDENT HON’BLE MRS. PRITI MALHOTRA, MEMBER Hon’ble MR. RAVINDER SINGH , MEMBERPRESENT: Complainant i...

Case Number: 176

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Date of Filing: 28-08-2017

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Date of Upload: 12-10-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.