Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Haryana

Amazon Seller Services Private Limited V/S Ajay

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate Complainant in person.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATComplaint Case No. CC/17/3061. AjaySon of Sh. Bhai Ram R/o Village Buana Lakhu Tehsil Israna Distt. Panipat............Complainant(s)Versus1. Amazon Seller Services Private Limited10th Floor 26/1 Brigade Gateway Dr. Raj Kumar Road ...

Case Number: 17

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Date of Filing: 14-12-2017

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Date of Upload: 06-04-2018

Kerala

UNNIKRISHNAN P V/S AMAZON SELLER SERVICES PRIVATE LTD

Amazon  

Court Name: StateCommission

Appelant Advocate A SUBRAMONIAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACAUD THIRUVANANTHAPURAMAPPEAL.NO.612/2017 JUDGMENT DATED : 29.11.2017(Appeal filed against the order in CC.No.310/16 on the file of CDRF, Malappuram, order dated : 30.06.2017)PRESENTJUSTICE SHRI.S.S.SATHEES...

Case Number: 612

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Date of Filing: 03-10-2017

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Date of Upload: 11-12-2017

Rajasthan

Amazon india V/S Kapil Kumar Soni

Amazon   Amazon  

Court Name: Udaipur

Appelant Advocate Mahesh Joshi

Respondant Advocate harsh vardhan

Case Number: 443

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Date of Filing: 24-08-2016

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Date of Upload: 06-12-2017

Chandigarh

Amazon India V/S Adv. Karamvir Singh Grewal

Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

The complainant has appended a note on the complaint that he withdraws this complaint with liberty to file fresh. In view of the above, this complaint is dismissed as withdrawn. However, the complainant would be at liberty to file a fresh complaint on the same cause of action bef...

Case Number: 898

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Date of Filing: 23-11-2017

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Date of Upload: 30-11-2017

Karnataka

Amazon Seller Services Pvt. Ltd., V/S Rohith Reddy

Amazon   Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 2814

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Date of Filing: 24-10-2017

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Date of Upload: 08-12-2017

Karnataka

Amazon Registered Office V/S Sri.Krishnendu Paul

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/860/20161. Sri.Krishnendu PaulS/o Rabindra Chandra Paul Aged about 33 Years R/at Flat No-403(FF03), Apsara Gold Block-B,5th Cross, Akshaya Nagar Begur Post, Banglore-560068 ...........Complainant(s)Versus1. Amazon Registered OfficeBrigade Gat...

Case Number: 860

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Date of Filing: 18-06-2016

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Date of Upload: 09-01-2018

Chandigarh

Managing Director Amazon India V/S Lovekesh Allawadhi

Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/876/2016Date of Institution:28/09/2016Date of Decision:22/11/2017Lovekesh Allawadhi resident of C-98, CSIO Colony, Sector 30-C, Chandigarh (UT).…..ComplainantV E R S U S1. Managing Direc...

Case Number: 876

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Date of Filing: 28-09-2016

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Date of Upload: 28-11-2017

West Bengal

Amazon Seller Service Pvt. Ltd. (ASSPL) Brigade Gateway V/S Smt. Kalpana Barman,

Amazon  

Court Name: Cooch Behar

Appelant Advocate Mr. Prasanna Kumar Ray

Respondant Advocate Mr. Anup Kr. Dey

District Consumer Disputes Redressal ForumB. S. Road, Cooch BeharPh. No.230696, 222023Complaint Case No. CC/87/20161. Smt. Kalpana Barman,W/o. Sri Hiten Barman, P.O. Mathabhanga (Amlapara), Ward No.6, Dist. Cooch Behar.2. Sri Tapan Barman,S/o. Sri Hiten Barman, Bridge and Roof Co...

Case Number: 87

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Date of Filing: 09-09-2016

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Date of Upload: 22-11-2017

Chandigarh

Amazon India V/S Rahul

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate Anil Sharma Adv.

Respondant Advocate Nitin Thetai,Adv

DISTIRCT Consumer Disputes Redressal Forum-II, U.T., Chandigarh CC/51/2016Rahul Vs. Amazone IndiaBEFORE: HON’BLE MR. RAJAN DEWAN, PRESIDENT HON’BLE MRS. PRITI MALHOTRA, MEMBER Hon’ble MR. RAVINDER SINGH , MEMBERPRESENT: None for the complainant.Sh. Nitin Thatai...

Case Number: 51

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Date of Filing: 20-01-2016

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Date of Upload: 22-11-2017

Delhi

AMAZON V/S JAGRAM

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/3751. JAGRAMDELHI...........Complainant(s)Versus1. AMAZONDELHI............Opp.Party(s) BEFORE:HON'BLE MRS. PUNEET LAMBHA PRESIDING MEMBER For the Compl...

Case Number: 17

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Date of Filing: 29-06-2017

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Date of Upload: 16-11-2017

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.