Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Development Center India Pvt. Ltd. V/S Yogesh Kumar

Amazon   Amazon  

Court Name: Rewari

Appelant Advocate Sh. Deepak Saini

Respondant Advocate OP no.1 exparte

Case Number: 330

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Date of Filing: 27-03-2024

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Date of Upload: 09-07-2024

Haryana

Amazon V/S Yashu Verma

Amazon   Amazon  

Court Name: Bhiwani

Appelant Advocate Mangal Chand

Respondant Advocate

CC No.16 of 2024Yashu Verma Vs. G.M. AmazonPresent: Sh. Anirudh, Advocate for complainant. Ms. Monika, Advocate for OPs No.1 & 3. File taken up today from 09.07.2024 on an application moved on behalf of complainant for withdrawing the present complaint. Ld. counsel for compla...

Case Number: 16

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Date of Filing: 16-01-2024

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Date of Upload: 08-07-2024

Himachal Pradesh

Amazon India V/S Vishal Dhiman

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Sh. Ankush Kumar

Respondant Advocate

Case Number: 481

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Date of Filing: 14-12-2022

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Date of Upload: 29-06-2024

Karnataka

AMAZON SELLER SERVICES PRIVATE LIMITED & others V/S VEERESH RV

Amazon   Amazon  

Court Name: Bangalore Urban

Appelant Advocate In person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, 8TH FLOOR, B.W.S.S.B BUILDING, K.G.ROAD,BANGALORE-09Complaint Case No. CC/508/2023( Date of Filing : 24 Dec 2023 )1. VEERESH RV77A 9TH MAIN RD 4TH CROSS HAMPINAGARBENGALURU URBANKARNATAKA...........Complainant(s)Versus1. AMAZON SEL...

Case Number: 508

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Date of Filing: 24-12-2023

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Date of Upload: 09-07-2024

Arunachal Pradesh

AMAZON INDIA V/S SHRI ZEMWA JANGNO

Amazon   Amazon  

Court Name: Papum Pare

Appelant Advocate DOGIN DOILANG

Respondant Advocate

...

Case Number: 5

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Date of Filing: 14-06-2024

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Date of Upload: 04-07-2024

Tamil Nadu

AMAZON RETAIL INDIA PRIVATE LIMITED V/S SATHEESHKUMAR

Amazon   Amazon  

Court Name: Salem

Appelant Advocate M/S. A.G.Narasimman

Respondant Advocate

Case Number: 101

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Date of Filing: 24-02-2024

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Date of Upload: 26-06-2024

Rajasthan

Amazon V/S Deepak Meena

Amazon   Amazon  

Court Name: Jaipur-IV

Appelant Advocate Avantika Sekhawat

Respondant Advocate

Case Number: 391

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Date of Filing: 26-06-2024

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Date of Upload: 03-07-2024

West Bengal

Amazon India V/S Mahabub Alam

Amazon   Amazon  

Court Name: Birbhum

Appelant Advocate Subrata Mukhapaddhay

Respondant Advocate

The case is placed before the National Lok Adalat held on 22/06/2024 at D.C.D.R.C, Birbhum, at 10:30 A.M.The Dhr/Mahabub Alam is represented by authorized Ld. Advocate. He himself is present also. Copy of relevant Aadhaar Card of the Dhr is also filed.The Ld. Advocate for Jdr sid...

Case Number: 11

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Date of Filing: 28-03-2024

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Date of Upload: 27-06-2024

Gujarat

Amazon Service Pvt. Ltd V/S Dharmin Shah

Amazon   Amazon  

Court Name: Surat Addl

Appelant Advocate Vaibhavi S Patel

Respondant Advocate

Case Number: 413

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Date of Filing: 09-06-2023

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Date of Upload: 26-06-2024

Maharashtra

AMAZON SELLER SERVICES PVT.LTD. V/S RAJKUMAR

Amazon   Amazon  

Court Name: Mumbai(Suburban)

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MUMBAI SUBURBAN NEW ADMINISTRATIVE BUILDING, 3RD FLOOR, OPP.DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (EAST), DISTRICT-MUMBAI SUBURBAN -400 051, MAHARASHTRA.Complaint Case No. CC/418/2019( Date of Filing : 22 Nov 2019 )1. RAJKUMAR6/47,...

Case Number: 418

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Date of Filing: 22-11-2019

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Date of Upload: 20-06-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.