Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Chandigarh

amazon.in Amazon Development centre India Pvt. Ltd. V/S Chanvir Singh

Amazon  

Court Name: DF-I

Appelant Advocate Ramanpreet Singh

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 859 OF 2017Chanvir Singh Vs Amazon.in & another BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Sh.Ramanpreet Singh, Counsel for Complainant....

Case Number: 859

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Date of Filing: 07-12-2017

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Date of Upload: 18-03-2018

Haryana

AMAZON TRANSPORATION SERVICES LTD. V/S DEEPAK KUMAR.

Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:40 of 2018Date of Institution:01.03.2018Date of Decision:05.03.2018Deepak Kumar, age 33, S/o Sh.Harzi Ram, Bays No.11-14, Directorate Urban Local Bodies Department, Sector-4, Haryana, Panchkula-13...

Case Number: 40

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Date of Filing: 01-03-2018

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Date of Upload: 06-03-2018

Punjab

Amazon Seller Services Pvt. Ltd. V/S Jatinder Pal

Amazon   Amazon  

Court Name: Sangrur

Appelant Advocate Sh.Tomesh Sharma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR Complaint no. 461 Instituted on: 13.09.2017 Decided on: 01.03.2018Jatinder Pal H. No.739, Street No.1A, Block-D, Guru Nanak Colony, Behind Pal Chi...

Case Number: 461

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Date of Filing: 13-09-2017

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Date of Upload: 15-03-2018

Tripura

Sri. Dulal Ray Karmakar V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr. R.K Bhatra, Mr. P.Majumder

Respondant Advocate

Today the instant appeal is fixed for order on condonation petition as well as appearance of the complainant. Respondent-complainant appears in person noticing the notice published in the daily newspaper Dainik Sambad dated 9th February, 2018.Heard Mr. Pranabashis Majumder, Ld. C...

Case Number: 45

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Date of Filing: 19-10-2016

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Date of Upload: 28-02-2018

NCDRC

GOPAL KRISHAN & 5 ORS. V/S AMAZON SELLER SERVICES PVT. LTD.

Amazon   Amazon  

Court Name: NCDRC

Appelant Advocate M/S. PATINE LAW OFFICES

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1602 OF 2017(Against the Order dated 17/02/2017 in Appeal No. 27/2017 of the State Commission Chandigarh)1. AMAZON SELLER SERVICES PVT. LTD.THROUGH ITS AUTHORIZED SIGNATORY SHRI RAHUL SUNDARAM REGISTER...

Case Number: 1602

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Date of Filing: 31-05-2017

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Date of Upload: 27-02-2018

Punjab

Amazon India V/S Ravinder Singh

Amazon   Amazon  

Court Name: Patiala

Appelant Advocate Inperson

Respondant Advocate

District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/166( Date of Filing : 05 May 2017 )1. Ravinder Singhs/o Gurcharan Singh r/o 1016 S.S.T. Nagar PatialapatialaPunjab...........Complainant(s)Versus1. Amazon IndiaBrigade Gateway 8th floor 26/1 Dr. Raj...

Case Number: 17

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Date of Filing: 05-05-2017

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Date of Upload: 05-07-2018

Karnataka

1. The Authorized Signatory Amazon India V/S Mr. Philip M Smith

Amazon   Amazon  

Court Name: Dakshina Kannada

Appelant Advocate Mr. Anil Kumar K.

Respondant Advocate

Case Number: 406

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Date of Filing: 22-12-2016

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Date of Upload: 27-02-2018

Orissa

Vice President Country Manager Amazon India V/S Laxmi Narayana Padhi

Amazon   Amazon  

Court Name: Rayagada

Appelant Advocate Self

Respondant Advocate Self

BEFORE THE HON’BLE PRESIDENT AND HIS COMPANION MEMBERSDISTRICT CONSUMER DISPUTES REDRESSAL FORUM: RAYAGADA CONSUMER CASE NO. 183 /2017Laxmi Narayana Padhi, 49 yrs, S/o Ramakrishna Padhi,At/-Brahmin Street,Side of Durgapuja Pendal,PO/Dist- Rayagada, PIN-765001. Odisha, India...

Case Number: 183

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Date of Filing: 21-12-2017

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Date of Upload: 20-03-2018

Circuit Bench Bikaner

HARSH CHOUDHARY V/S AMAZON SELLER SERVICES

Amazon  

Court Name: StateCommission

Appelant Advocate AJAYRAJ TANTIA

Respondant Advocate RAJESH JAIN

Case Number: 149

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Date of Filing: 02-05-2017

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Date of Upload: 23-03-2018

Gujarat

amazon .in V/S Ketanbhai Bhagavanjibhai Lakhatariya

Amazon  

Court Name: Rajkot Addl

Appelant Advocate Complainant - him/her Self

Respondant Advocate D.B.VASAVADA

Case Number: 17

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Date of Filing: 03-08-2017

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Date of Upload: 21-02-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.