Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Rajasthan

Kamal Kishore Sharma s/o Lat. Sita Ram Sharma V/S Amazon Seller Service Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ajay Tantiaya

Respondant Advocate

Case Number: 9

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Date of Filing: 16-02-2018

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Date of Upload: 07-05-2018

Haryana

Amazon India Devlopment V/S Sunil Kumar

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate In person

Respondant Advocate Manoj Suneja

Case Number: 359

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Date of Filing: 15-12-2017

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Date of Upload: 08-05-2018

Karnataka

The Manager, Amazon India V/S Sri. Sharan Paloti S/o Shankrappa Paloti

Amazon   Amazon  

Court Name: Koppal

Appelant Advocate M V Mudgal

Respondant Advocate G C HAMMIGI

Case Number: 47

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Date of Filing: 20-06-2017

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Date of Upload: 30-04-2018

Delhi

AMAZON V/S BRAJENDRA SINGH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/41( Date of Filing : 16 Jan 2017 )1. BRAJENDRA SINGHHNO-30,SAI DHAM COLONY,NANGALI SAKRAWATI,NAJAFGARH,DELHI-43...........Complainant(s)Versus1. AMAZON...

Case Number: 17

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Date of Filing: 16-01-2017

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Date of Upload: 19-04-2018

Tamil Nadu

The Manager, Amazon Seller Service Private Ltd V/S M/s.V.Mohit

Amazon   Amazon  

Court Name: North Chennai

Appelant Advocate Party in Person

Respondant Advocate op,1 shiva kumer & suresh op,2David ambrose ,

Complaint presented on: 30.12.2015 Order pronounced on: 18.04.2018DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3 PRESENT: THIRU.K.JAYABALAN, B.Sc., B.L., PRESIDENT THIRU. M.UYIRROLI KANNAN B.B.A., B.L...

Case Number: 13

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Date of Filing: 15-02-2016

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Date of Upload: 04-05-2018

Haryana

Managing Director Amazon Seller Services Private Ltd V/S Mohit Chaudhary

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate Kailash Bajaj

Respondant Advocate Lalit Chopra

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.356 of 2016 Date of instt. 27.11.2016 Date of decision 17.04.2018Mohit Chaudhary son of Shri Kailash Chaudhary resident of House no.1298, Sector-13, Urban Estate, Karnal (Haryana) 132001. ……...

Case Number: 356

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Date of Filing: 29-11-2016

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Date of Upload: 30-04-2018

Delhi

AMAZON V/S NAMAN

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/16/7201. NAMAN 344A,IIND FLOOR,STREET NO 20,SHIV NAGAR,DELHI-58...........Complainant(s)Versus1. AMAZONBRIGADE GATEWAY,8TH FLOOR,26/1,MALLESHWARAN,BANGLOR...

Case Number: 16

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Date of Filing: 02-11-2016

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Date of Upload: 13-04-2018

Punjab

Amazon V/S Mandeep Singh

Amazon   Amazon  

Court Name: Hoshiarpur

Appelant Advocate Ms Baljeet Kumra

Respondant Advocate Ms. Vincy Malik

Case Number: 17

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Date of Filing: 28-06-2017

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Date of Upload: 20-04-2018

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Gurmeet Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IU.T. CHANDIGARHConsumer Complaint No.:CC/510/2017Date of Institution:13/07/2017Date of Decision:06/04/2018Gurmeet Singh S/o Sh. Pritam Singh, R/o LIG 3143, Sec.70, Mohali, Tehsil and District Mohali. ... Complainant.V e r s u s1. Amazon...

Case Number: 510

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Date of Filing: 13-07-2017

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Date of Upload: 18-04-2018

Delhi

AMAZON INDIA V/S DEEPANSHU KHURANA

Amazon   Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/94/2017( Date of Filing : 30 Jan 2017 )1. DEEPANSHU KHURANA79,COTTAGE ENCLAVE,A4 BLOCK,PASCHIM VIHAR,NEW DELHI-110063...........Comp...

Case Number: 94

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Date of Filing: 30-01-2017

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Date of Upload: 22-04-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.