Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Chhattisgarh

Manager Amazon & Ors V/S Deepak Nishad

Amazon   Amazon  

Court Name: Raigarh

Appelant Advocate Satyendra Singh

Respondant Advocate

Case Number: 111

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Date of Filing: 03-10-2017

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Date of Upload: 03-07-2018

Uttar Pradesh

AMAZON INDIA PVT LTD V/S PREM KUMAR SANTOSHI

Amazon   Amazon  

Court Name: Jaunpur

Appelant Advocate

Respondant Advocate

Case Number: 143

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Date of Filing: 14-08-2017

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Date of Upload: 28-06-2018

Haryana

Amazon Seller Services Pvt. Ltd. V/S Bharat Gulati

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate Mamta Sharma

Respondant Advocate

Case Number: 17

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Date of Filing: 05-04-2017

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Date of Upload: 29-06-2018

Punjab

Amazon Development Center India Pvt. Ltd. V/S Richa Rani

Amazon   Amazon  

Court Name: Sangrur

Appelant Advocate Sh.Tarun Goyal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complaint No. 590 Instituted on: 02.11.2017 Decided on: 14.06.2018Richa Rani D/O Surinder Paul, Resident of House No.587, Street No.4, Gobindpura Colony, Sangrur, District Sangrur. ..Complainant Versus1. Amazon Seller Services ...

Case Number: 590

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Date of Filing: 02-11-2017

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Date of Upload: 09-07-2018

Andhra Pradesh

AMAZON INDIA V/S NUTHALAPATI VENKATA UMAMAHESWARA RAO (UMA MAHESH),

Amazon   Amazon  

Court Name: Prakasam

Appelant Advocate NUTHALAPATI VENKATA UMAMAHESWARA RAO (UMA MAHESH), INPERSON

Respondant Advocate A.R.K.

Case Number: 53

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Date of Filing: 20-10-2017

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Date of Upload: 07-01-2020

Punjab

Jaswinder Singh V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

Case Number: 869

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Date of Filing: 29-12-2017

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Date of Upload: 30-07-2018

Punjab

Amazon India V/S Gurbir Singh

Amazon   Amazon  

Court Name: Amritsar

Appelant Advocate Baljit Singh

Respondant Advocate

Case Number: 17

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Date of Filing: 15-09-2017

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Date of Upload: 14-06-2018

Haryana

AMAZON TRANSPORATION SERVICES LTD. V/S DEEPAK KUMAR.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:51 of 2018Date of Institution:13.03.2018Date of Decision:30.05.2018Deepak Kumar, age 33 yrs, S/o Sh.Harzi Ram, Bays No.11-14, Directorate, Urban Local Bodies Department, Sector-4, Haryana, Panchku...

Case Number: 51

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Date of Filing: 13-03-2018

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Date of Upload: 31-05-2018

Delhi

Amazon Seller Service V/S Mohd. Athar

Amazon   Amazon  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No.40/16 In the matter of:Mohd. AtharV-287, Street No. 21A, Vijay Park, Maujpur, Delhi-110053.ComplainantVersus1.2.YU Televentures Pvt ...

Case Number: 40

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Date of Filing: 01-02-2016

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Date of Upload: 11-06-2018

Chandigarh

M/s. Amazon Seller Services Pvt. Ltd. V/S Ms. Prakriti Thakur

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/93/2017Date of Institution:31/01/2017Date of Decision:25/05/2018Prakriti Thakur, Girls Hostel No.6, Panjab University, Sector 14, Chandigarh.……… ComplainantVersu...

Case Number: 93

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Date of Filing: 31-01-2017

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Date of Upload: 28-05-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.