Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Karnataka

Amazon V/S Rijin M.B.

Amazon   Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

Case Number: 324

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Date of Filing: 27-02-2018

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Date of Upload: 14-06-2023

Punjab

Amazon India V/S Jaswinder singh

Amazon   Amazon  

Court Name: Bhatinda

Appelant Advocate Sandeep Singh

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABExecution Application No. EA/18/22( Date of Filing : 27 Feb 2018 )InComplaint Case No. CC/16/4341. Jaswinder singhson of Jagjeet singh r/o Near ...

Case Number: 18

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Date of Filing: 27-02-2018

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Date of Upload: 31-07-2018

Gujarat

Case Number: 17

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Date of Filing: 24-01-2017

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Date of Upload: 01-08-2018

Uttarakhand

Amazon . com V/S Gurvinder singh

Amazon   Amazon  

Court Name: Udham Singh Nagar

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 13-02-2017

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Date of Upload: 20-07-2018

Delhi

AMAZON V/S DEEPAK GUPTA

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/616( Date of Filing : 17 Oct 2017 )1. DEEPAK GUPTA33/B-3,RAILWAY COLONY,EAST PUNJABI BAGH,DELHI...........Complainant(s)Versus1. AMAZON8TH FLOOR,26/1,D...

Case Number: 17

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Date of Filing: 17-10-2017

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Date of Upload: 20-07-2018

Rajasthan

AMAZON IN V/S URVASHI

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate YOGESH GARG

Respondant Advocate

Case Number: 228

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Date of Filing: 12-03-2018

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Date of Upload: 17-07-2018

Rajasthan

AMAZON PNR V/S ASHOK KUMAR

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate V.P SHARAM

Respondant Advocate

Case Number: 1024

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Date of Filing: 04-09-2017

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Date of Upload: 16-07-2018

Haryana

M/S Amazon Seller Service Pvt. Ltd. V/S Sumit Kumar

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Rahul Chouhan

Respondant Advocate

Case Number: 119

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Date of Filing: 20-04-2018

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Date of Upload: 13-07-2018

Orissa

Sankalp Mohapatra V/S Amazon Seller Services Private Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. S. Debata & Assoc.

Respondant Advocate

Case Number: 71

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Date of Filing: 20-06-2018

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Date of Upload: 12-11-2018

Rajasthan

AMAZON IN V/S SACHIN KUMAR

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate YOGESH GARG

Respondant Advocate

Case Number: 1156

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Date of Filing: 04-10-2017

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Date of Upload: 06-07-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.