Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Andhra Pradesh

Authorized Signatory amazon V/S K.Ramachandra Reddy

Amazon   Amazon  

Court Name: West Godavari

Appelant Advocate P.Venkateswara Rao

Respondant Advocate

Case Number: 26

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Date of Filing: 05-05-2018

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Date of Upload: 09-11-2018

Haryana

SAMINDER SATHI AND OTHERS V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate VISHAL KHATTAR

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA First Appeal No. : 237 of 2018 Date of Institution : 21.03.2018 Date of Decision : 24.08.2018Amazon Seller Services Private Limited Registered Office at Brigade Gateway, 8th Floor, 26/1, Dr. Raj Kumar Road, Malleshw...

Case Number: 237

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Date of Filing: 23-02-2018

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Date of Upload: 12-10-2018

Punjab

Amazon India V/S Sangeeta Panwar

Amazon   Amazon  

Court Name: Moga

Appelant Advocate Sh. Jatinder Singh Kingra

Respondant Advocate In person

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAExecution Application No. EA/13/2018( Date of Filing : 21 May 2018 )InComplaint Case No. CC/17/1091. Sangeeta PanwarD/o Late Sh. Tejpal C/o Copying Agency, Judicial Co...

Case Number: 13

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Date of Filing: 21-05-2018

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Date of Upload: 24-08-2018

Telangana

Amazon India, Rep. by its In charge of Amazon India, Sri. Ameeth Agarwal, Regd. Office Brigade Gate V/S Bojja Ramu, S/o. Koteswar Rao, Age 40 Years, Occu Employee, R/o. H.No.10-2-108, Beside Vishnu Clinic, Mamillagudem, Khammam

Amazon   Amazon  

Court Name: Khammam

Appelant Advocate Sri.Mittapalli Srinivasa Rao

Respondant Advocate Sri. P.Swarna Rambabu

BEFORE THE DISTRICT CONSUMER FORUM AT KHAMMAMDated this, the 21st day of August,2018. CORAM: 1. Sri. P. Madhav Raja, B.Sc., M.Li.Sc., LL.M.,– President2. Sri. R. Kiran Kumar, B.Sc., LL.M. – MemberC.C. No. 35/2016Between:Bojja Ramu, S/o. Koteswar Rao,Age: 40 Years, Oc...

Case Number: 35

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Date of Filing: 14-07-2016

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Date of Upload: 06-10-2018

Chandigarh

Ms Prakriti Thakur V/S Amazon Seller Services Private Limited

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Vishal Khattar & Inderjit Singh, Adv.

Respondant Advocate

ORDER As per office report, record of the District Forum has been received. After arguing for some time, Counsel for the appellant wishes to withdraw this appeal. Accordingly, the appeal is dismissed as withdrawn. Certified copies of the order be sent to the parties free of c...

Case Number: 205

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Date of Filing: 25-07-2018

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Date of Upload: 14-08-2018

Chandigarh

Amazon India Pvt. Ltd. V/S Khem Chand Verma

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 84 OF 2018in CC/677/2017Khem Chand Verma Vs Amazon India Pvt. Ltd. and others BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in p...

Case Number: 84

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Date of Filing: 05-06-2018

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Date of Upload: 10-08-2018

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Yatin Gupta

Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/747/2017Date of Institution:24/10/2017Date of Decision:08/08/2018Yatin Gupta son of Sh. Kamal Gupta, Resident of House No.3059, Blood Donors Society, Sector 50-D, Chandigarh.…..Complaina...

Case Number: 747

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Date of Filing: 24-10-2017

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Date of Upload: 10-08-2018

Delhi

AMAZON TRANSPORTATION SERVICES PVT.LTD. V/S jJASPAL SINGH

Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/233/2018( Date of Filing : 04 Apr 2018 )1. jJASPAL SINGHS/O LATE SH. PARTAP SINGH R/O WZ-547,RISHI NAGAR,RANI BAGH,DELHI-34............

Case Number: 233

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Date of Filing: 04-04-2018

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Date of Upload: 06-09-2018

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Gurmeet Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 116 OF 2018in CC/510/2017Gurmeet Singh Vs Amazon Seller Services Private Ltd. and others BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Complainant in person.Dated : 6th ...

Case Number: 116

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Date of Filing: 02-08-2018

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Date of Upload: 08-08-2018

Chandigarh

M/s. Amazon Seller Services Pvt. Ltd. V/S Ms. Prakriti Thakur

Amazon  

Court Name: DF-I

Appelant Advocate Puru Jarewal

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 113 OF 2018in CC/93/2017Prakriti Thakur Vs M/s Amazon Seller Services Pvt. Limited BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Sh.Puru Jar...

Case Number: 113

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Date of Filing: 31-07-2018

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Date of Upload: 03-08-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.