Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Telangana

1.Kalavala Sowmya V/S Amazon Seller Services Pvt Ltd.,

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Court Name: StateCommission

Appelant Advocate D.S.V.G. Naga Raju

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaRevision Petition No. RP/4/2018( Date of Filing : 26 Feb 2018 )(Arisen out of Order Dated 18/01/2018 in Case No. CC/278/2017 of District Rangareddi)1. Amazon Seller Services Pvt Ltd.,R/o 8th floor, Brigade gateway, 26/1, Dr. Raj Kum...

Case Number: 4

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Date of Filing: 26-02-2018

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Date of Upload: 28-09-2018

Maharashtra

AMAZON V/S MR. SANJAY ANDHALE, SETHI BEEDI SHOP

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Court Name: DCF, South Mumbai

Appelant Advocate SNEHA JAIN

Respondant Advocate

SOUTH MUMBAI DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SOUTH MUMBAIPuravatha Bhavan, 1st Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012Complaint Case No. CC/17/99( Date of Filing : 02 May 2017 )1. MR. SANJAY ANDHALE, SETHI BEEDI SHOPMARATHA MANDIR...

Case Number: 17

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Date of Filing: 02-05-2017

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Date of Upload: 11-09-2018

Delhi

AMAZON V/S RAHUL DUBEY

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Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/17/697( Date of Filing : 27 Nov 2017 )1. RAHUL DUBEYDELHI...........Complainant(s)Versus1. AMAZONDELHI............Opp.Party(s) BEFORE:HON'BLE MR. Sh. K.S....

Case Number: 17

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Date of Filing: 27-11-2017

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Date of Upload: 07-09-2018

Jammu and Kashmir

AMAZON V/S SUMIT KOUL

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Court Name: Jammu

Appelant Advocate MOHIT

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JAMMU (Constituted under J&K Consumer Protection Act,1987)Case File No. 454/DFJDate of Institution : 19-02-2018Date of Decision : 28-08-2018Sumit Koul,S/O Sh.Piyare Lal Koul,R/O House No.04Lane No.2/7 (Dr.Choudhary Lane),Roop Nagar ...

Case Number: 143

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Date of Filing: 19-02-2018

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Date of Upload: 07-09-2018

Orissa

M/s. AMAZON Development Centre India Pvt. Ltd V/S Mr. Supriyo Ranjan Mahapatra

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Court Name: Ganjam

Appelant Advocate Mr. Sanjeeb Kumar Padhi, Mr. Srimant Kumar Panda, Advocates.

Respondant Advocate Mr. Dayanand Singh, Mr. Lakshmi Narayan Pati, Mr. Raj Kishore Polai,Advocates.

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GANJAM, BERHAMPURComplaint Case No. CC/42/2015( Date of Filing : 24 Nov 2015 )1. Mr. Supriyo Ranjan MahapatraS/o. Sri Prakash Vhandra Mahapatra, At. Sashibhusan Nagar, 2nd Line, Industrial Estate, P.O. / P.S. Ankuli, Berhampur ............

Case Number: 42

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Date of Filing: 24-11-2015

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Date of Upload: 06-09-2018

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Mahender

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Court Name: DF-I

Appelant Advocate Dhawal Bhandari

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application No. 100 OF 2018in CC/174/2017Mahender Vs Amazon Seller Services Private Limited BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in per...

Case Number: 100

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Date of Filing: 23-07-2018

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Date of Upload: 05-09-2018

Haryana

Amazon Seller Services Private Limited and Other V/S Poonam Dalal

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Court Name: Gurgaon

Appelant Advocate D K Kataria

Respondant Advocate S K Yadav

Case Number: 534

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Date of Filing: 17-10-2017

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Date of Upload: 20-09-2018

Haryana

Amazon India V/S Sanjeev Sharma

Amazon   Amazon  

Court Name: Kaithal

Appelant Advocate Sh.Amarjeet Singh

Respondant Advocate Sh.Arvind Khurana

DCDRFKAITHALComplaint Case No. 106/17( Date of Filing : 21 Apr 2017 )1. Sanjeev Sharma Kaithal...........Complainant(s)Versus1. Amazon IndiaBangluru,Karnatka............Opp.Party(s) BEFORE:HON'BLE MR. Jagmal Singh PRESIDENTHON'BLE MR. Sh.Parmod Kumar MEMBER For the Complainant:Sh...

Case Number: 106

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Date of Filing: 21-04-2017

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Date of Upload: 04-09-2018

Andhra Pradesh

1. Amazon India Registered Office, By it s Signatory/Manager V/S K.Naga Bhushana Reddy, S/o K. Rami Reddy

Amazon   Amazon  

Court Name: Kurnool

Appelant Advocate A. Adi Narayana Reddy

Respondant Advocate T.V.S.Naveen Prasad

Case Number: 113

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Date of Filing: 28-11-2017

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Date of Upload: 01-09-2018

Andhra Pradesh

Case Number: 66

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Date of Filing: 18-07-2018

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Date of Upload: 30-08-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.