Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Telangana

Amazon India Ltd,Rep by its Person in charge V/S Chirumamilla Seshagiri

Amazon   Amazon  

Court Name: Rangareddi

Appelant Advocate

Respondant Advocate

Case Number: 286

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Date of Filing: 19-12-2017

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Date of Upload: 06-03-2019

Uttar Pradesh

AMAZON IN UNIT AND ANOTHER V/S ASHISH KUMAR SHUKLA S/O SURYA KANT SHUKLA

Amazon   Amazon  

Court Name: Shahjahanpur

Appelant Advocate SHIV KUMAR GUPTA

Respondant Advocate

Case Number: 9

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Date of Filing: 16-01-2018

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Date of Upload: 02-03-2019

Haryana

Amazon V/S Sandeep Kumar

Amazon  

Court Name: Kurukshetra

Appelant Advocate In Person

Respondant Advocate

Sandeep Vs Amazon etc.Present:None for complainant. Sh W.C.juneja, Advocate for Ops No.1 Op No.2 yet not summoned.Today the case was fixed for appearance of complainant. But none has come present today on behalf of complainant despite repeated calls since morning. Sufficiently a...

Case Number: 77

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Date of Filing: 05-04-2018

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Date of Upload: 15-02-2019

West Bengal

Amazon Seller Services Pvt. Ltd. V/S Umang Lalani

Amazon   Amazon  

Court Name: Kolkata-II(Central)

Appelant Advocate Sk. Abu Sarkar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/143/2018( Date of Filing : 23 Mar 2018 )1. Umang Lalani6, Sarat Bose Road, Flat no. 4A, landsdowne Height, Kolkata-700020, Rep. by Atto...

Case Number: 143

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Date of Filing: 23-03-2018

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Date of Upload: 13-02-2019

Chandigarh

M/s Amazon Seller Service Pvt. Ltd., (Amazon.in) V/S Mr. Raman Aggarwal

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTRiCT Consumer Disputes Redressal Forum-II, U.T., Chandigarh CC/549/2018Raman Aggarwal Vs Amazon Sellers & Ors. BEFORE: HON’BLE MR. RAJAN DEWAN, PRESIDENT HON’BLE MRS. PRITI MALHOTRA, MEMBER Hon’ble MR. RAVINDER SINGH , MEMBER Hon’ble MR. RAVINDE...

Case Number: 549

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Date of Filing: 03-10-2018

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Date of Upload: 20-02-2019

Punjab

Amazon India V/S Manoj Kumar

Amazon   Amazon  

Court Name: SAS Nagar Mohali

Appelant Advocate Harnek Singh

Respondant Advocate

Heading1Heading2Complaint Case No. CC/1026/2017( Date of Filing : 04 Dec 2017 )1. Manoj KumarS/o Sh. Rameshwar Dass, R/o House No. 496, Phase 6, Mohali, Punjab...........Complainant(s)Versus1. Amazon Indiathrough its Managing Director/Manager, Corporate Office: Brigade Gateway, 8...

Case Number: 1026

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Date of Filing: 04-12-2017

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Date of Upload: 27-02-2019

Karnataka

Case Number: 1560

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Date of Filing: 20-09-2018

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Date of Upload: 26-02-2019

Chhattisgarh

AMAZON ONLINE V/S MAHENDRA KHUTIYALE

Amazon   Amazon  

Court Name: Bilaspur

Appelant Advocate SELF

Respondant Advocate NA 1 SHRI DEVENDRA PRATAP SINGH

Case Number: 17

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Date of Filing: 08-09-2017

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Date of Upload: 18-03-2019

Karnataka

Case Number: 53

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Date of Filing: 04-07-2017

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Date of Upload: 07-02-2019

Uttarakhand

AmaZon India V/S Vipin Giri

Amazon   Amazon  

Court Name: Hardwar

Appelant Advocate Tarun

Respondant Advocate Tanveer Bharti

Case Number: 120

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Date of Filing: 05-04-2017

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Date of Upload: 04-02-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.